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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Report 2025 Private Education Loan Ombudsman Report
Category: Report 2024 Consumer Response Annual Report
Category: Report Annual Report of the CFPB Student Loan Ombudsman
Category: Report Office of Servicemember Affairs 2023 Annual Report
Category: Report Issue Spotlight: Health Savings Accounts
Category: Report Banking in video games and virtual worlds
Category: Report Consumer Response Annual Report
Category: Report Fair Debt Collection Practices Act CFPB Annual Report 2023
Category: Report Office of Servicemember Affairs 2022 Annual Report
Category: Report Chatbots in consumer finance
Category: Report Chatbots in consumer finance
Category: Report 2022 Consumer Response annual report
Category: Report Issue Spotlight: Public Benefits Delivery & Consumer Protection
Category: Report Servicemember reports about identity theft are increasing
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Report 2022 Annual Report of the CFPB Education Loan Ombudsman
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Report 2021 Consumer Response annual report
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Report 2021 Annual Report of the CFPB Education Loan Ombudsman
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Report Complaint Bulletin: COVID-19 issues described in consumer complaints
Category: Report Office of Servicemember Affairs Annual Report
Category: Report Complaint Bulletin: Mortgage forbearance issues described in consumer complaints
Category: Report Complaint Bulletin: County-level demographic overview of consumer complaints
Category: Report 2020 Consumer Response annual report
Category: Report Annual Report of the CFPB Private Education Loan Ombudsman 2020
Category: Report July Complaint Bulletin: Complaints mentioning coronavirus keywords
Category: Report Complaint Bulletin: Complaints mentioning coronavirus keywords
Category: Report Office of Servicemember Affairs Annual Report for Fiscal Year 2019
Category: Report 2019 Consumer Response annual report
Category: Report 2018 Consumer Response annual report
Category: Report Complaint snapshot: Servicemembers, Veterans, and Military Families 50 State Report
Category: Report Complaint snapshot: Mortgage
Category: Report Office of Servicemember Affairs – Annual Report
Category: Report Complaint snapshot: 50 state report
Category: Report Complaint snapshot: Debt collection
Category: Report 2017 Consumer Response annual report
Category: Report Consumer voices on overdraft programs
Category: Report Monthly Complaint Report, Vol. 26
Category: Report Annual report of the CFPB Student Loan Ombudsman 2017
Category: Report A nationwide look at how student debt impacts older adults
Category: Report Monthly Complaint Report, Vol. 25
Category: Report Monthly Complaint Report, Vol. 24
Category: Report Consumer insights on managing funds at retirement
Category: Report Monthly Complaint Report, Vol. 23
Category: Report The Office of Servicemember Affairs: Charting our course through the military lifecycle
Category: Report Monthly Complaint Report, Vol. 22
Category: Report 2016 Consumer Response annual report
Category: Report Monthly Complaint Report, Vol. 21
Category: Report Monthly Complaint Report, Vol. 20
Category: Report Monthly Complaint Report, Vol. 19
Category: Report Snapshot of older consumers and student loan debt
Category: Report Monthly Complaint Report, Vol. 18
Category: Report Monthly Complaint Report, Vol. 17
Category: Report A snapshot of servicemember complaints: a review of issues related to VA mortgage refinancing
Category: Report Monthly Complaint Report, Vol. 16
Category: Report Monthly Complaint Report, Vol. 15
Category: Report Monthly Complaint Report, Vol. 14
Category: Report Midyear Update on Student Loan Complaints
Category: Report Monthly Complaint Report, Vol. 13
Category: Report Monthly Complaint Report, Vol. 12
Category: Report Consumer voices on automobile financing
Category: Report Monthly Complaint Report, Vol. 11
Category: Report Monthly Complaint Report , Vol. 10
Category: Report 2015 Consumer Response annual report
Category: Report Consumer voices on financial rules to live by
Category: Report Monthly Complaint Report, Vol. 9
Category: Report Servicemembers 2015: A Year in Review
Category: Report Monthly Complaint Report, Vol. 8
Category: Report Monthly Complaint Report, Vol. 7
Category: Report Monthly Complaint Report, Vol. 6
Category: Report Monthly Complaint Report, Vol. 5
Category: Report OSA semi-annual snapshot of servicemember complaints
Category: Report Mobile financial services: A summary of comments from the public on opportunities, challenges, and risks for the underserved
Category: Report Monthly Complaint Report, Vol. 4
Category: Report Monthly Complaint Report, Vol. 3
Category: Report Monthly Complaint Report, Vol. 2
Category: Report Monthly Complaint Report, Vol. 1
Category: Report Overseas & Underserved: Student loan servicing and the cost to our men and women in uniform
Category: Report 2015 Mid-Year Update on Student Loan Complaints
Category: Report Complaints Received from Servicemembers, Veterans, and Their Families 2011-2014
Category: Report 2014 Consumer Response annual report
Category: Report Consumer voices on credit reports and scores
Category: Report Snapshot of reverse mortgage complaints December 2011 – 2014
Category: Report Financial well-being: The goal of financial education
Category: Report Consumers’ Mortgage Shopping Experience
Category: Report Consumer credit reports: A study of medical and non-medical collections
Category: Report A snapshot of debt collection complaints submitted by older consumers
Category: Office of Research Publication Data point: Checking account overdraft
Category: Report Consumer Response: A snapshot of complaints received
Category: Report 2013 Consumer Response annual report
Category: Report Fair Debt Collection Practices Act annual report
Category: Report Complaints received from servicemembers, veterans, and their families
Category: Report Credit reporting complaint snapshot
Category: Report Mid-year snapshot of private student loan complaints
Category: Report A Snapshot of Complaints Received
Category: Report Consumer Response Annual Report

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