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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Blog Four million complaints: More than just a milestone
Category: Blog What we’re hearing from consumers in New Mexico
Category: Blog Qué nos dicen los consumidores de New Mexico
Category: Speech Prepared Remarks of Director Rohit Chopra for Community Table on White House Blueprint for a Renters Bill of Rights
Category: Report Office of Servicemember Affairs 2022 Annual Report
Category: Press release CFPB Report Identifies Issues with Increased Servicemember Use of Digital Payment Apps
Category: Blog The CFPB has entered the chat
Category: Report Chatbots in consumer finance
Category: Report Chatbots in consumer finance
Category: Press release CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking
Category: Press release CFPB analiza papel de Inteligencia Artificial en la banca
Category: Blog Credit reporting companies should do more to ensure that servicemembers receive the free credit monitoring services they are legally entitled to
Category: Testimony Written Testimony of James S. Rice, Assistant Director, Office of Servicemember Affairs, before the U.S. Senate Committee on Veterans’ Affairs
Category: Report 2022 Consumer Response annual report
Category: Report 2022 Financial Literacy Annual Report
Category: Report Issue Spotlight: Public Benefits Delivery & Consumer Protection
Category: Press release La CFPB Cierra el Negocio de Préstamos Hipotecarios de la Corporación RMK Financial, por sus Repetidas Ofensas Contra Familias Militares
Category: Press release CFPB Shuts Down Mortgage Loan Business of RMK Financial for Repeat Offenses Against Military Families
Category: Blog WARNO: They call themselves “coaches” or “consultants” and advertise their ability to assist you with your VA benefits claim but may not be accredited to practice before the VA
Category: Report Servicemember reports about identity theft are increasing
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Press release CFPB Issues Report on TransUnion, Experian, and Equifax
Category: Blog Usamos la data de quejas para ayudar a ciudades y condados a proteger a los consumidores
Category: Report Protecting Those Who Protect Us: Evidence of activated Guard and Reserve servicemembers’ usage of credit protections under the Servicemembers Civil Relief Act
Category: Press release CFPB Finds Members of the Reserves and National Guard Paying Millions of Dollars in Extra Interest Each Year
Category: Press release Reservistas y Guardias Nacionales pagan más intereses
Category: Blog Protecting the right of military families to go to court
Category: Blog Using CFPB complaint data to help cities and counties protect the public
Category: Speech Director Chopra’s Prepared Remarks to the Financial Literacy and Education Commission
Category: Press release CFPB Reports Highlight Problems with Tenant Background Checks
Category: Press release Reporte de la CFPB Destaca Problemas con la Verificación de Antecedentes de Inquilinos
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Blog Sus voces guían nuestro trabajo
Category: Blog Your voices help drive our work
Category: Report 2022 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release CFPB Takes Action to Address Junk Data in Credit Reports
Category: Press release CFPB and Justice Department Caution Auto Finance Companies about Servicemember Protections
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Blog Time is running out for student loan servicers to help servicemembers with student loans get debt relief
Category: Blog Protecting servicemembers from costly auto loans and wrongful repossessions
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Blog Protecting servicemembers from abuses of the military allotment system
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Report 2021 Consumer Response annual report
Category: Blog Overdraft fees can price people out of banking
Category: Report 2021 Financial Literacy Annual Report
Category: Blog Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Blog New VA rule relieves financial distress for thousands of veterans with medical bills
Category: Blog Protecting servicemembers from predatory lending
Category: Press release CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Blog Hold credit reporting companies accountable for incorrect reports and shoddy service
Category: Press release CFPB and DOJ Put Landlords and Mortgage Servicers on Notice About Servicemembers’ and Veterans’ Rights
Category: Press release CFPB Sues Pawn Lenders for Cheating Military Families
Category: Press release CFPB Takes Action to Stop False Identification by Background Screeners
Category: Report 2021 Annual Report of the CFPB Education Loan Ombudsman
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release CFPB Report: Consumer Complaint Submission Patterns Vary by Demographic Characteristics of Census Tract
Category: Consumer advisories Consumer advisory: Know your rights under the Servicemembers Civil Relief Act (SCRA)
Category: Speech Prepared Remarks of Acting Director Uejio For AFR’s Celebration of the CFPB’s 10th Birthday
Category: Blog Consumer Fraud Alert - Tips for avoiding VA home loan scams
Category: Blog Should you buy now and pay later?
Category: Report Complaint Bulletin: COVID-19 issues described in consumer complaints
Category: Press release CFPB Consumer Complaint Bulletin Highlights Consumers’ Difficulties During Pandemic
Category: Blog Dedicating July to military consumer protection
Category: Report Office of Servicemember Affairs Annual Report
Category: Blog The Office of Servicemember Affairs year in review: Working together to protect servicemembers, veterans, and military families
Category: Report Complaint Bulletin: Mortgage forbearance issues described in consumer complaints
Category: Press release CFPB Issues Reports Detailing Mortgage Borrowers’ Continuing COVID-19 Challenges
Category: Blog Money Smarts for Military Families
Category: Press release CFPB Consumer Complaint Bulletin Examines County-Level Demographic Data
Category: Report Complaint Bulletin: County-level demographic overview of consumer complaints
Category: Report 2020 Consumer Response annual report
Category: Press release CFPB Annual Complaint Report Highlights More Than a Half-Million Complaints Received in 2020
Category: Blog New guide helps military families with unique financial challenges
Category: Press release Consumer Financial Protection Bureau Settles with LendUp Loans, LLC for Military Lending Act Violations
Category: Report 2020 Financial Literacy Annual Report
Category: Press release Consumer Financial Protection Bureau Settles with Omni Financial of Nevada, Inc. for Violations of the Military Lending Act, Electronic Fund Transfer Act, and Consumer Financial Protection Act
Category: Blog Listen to CFPB's new podcast episodes
Category: Blog Federal tools to help maximize GI Bill® education benefits
Category: Report Debt and delinquency after military service: A study of the credit records of young veterans in the first year after separation
Category: Blog Honoring and empowering those who served our nation
Category: Report Annual Report of the CFPB Private Education Loan Ombudsman 2020
Category: Blog Empowering military consumers–all year long
Category: Speech Oral Testimony of Director Kraninger Before the House Financial Services Committee
Category: Speech Oral Testimony of Director Kraninger Before the Senate Banking Committee
Category: Press release Consumer Financial Protection Bureau Settles with Mortgage Companies to Address Deceptive Loan Advertisements Sent to Servicemembers and Veterans
Category: Press release CFPB Announces New Capability for the Consumer Complaint Database, Expands Ability to View Complaint Data Over Time
Category: Blog Closing remarks: Consumer Financial Protection Week
Category: Press release CFPB Releases Updated COVID-19 Consumer Complaint Data
Category: Report July Complaint Bulletin: Complaints mentioning coronavirus keywords
Category: Blog Alphabet soup: The ABCs of military consumer protection
Category: Report Financially Fit? Comparing the credit records of young servicemembers and civilians
Category: Blog New report shows how young servicemembers build credit histories
Category: Blog Turning complaint into action: The CFPB works for you
Category: Speech Remarks by Director Kraninger During Consumer Data Industry Association Webinar
Category: Blog Saluting service during National Military Appreciation Month
Category: Press release Consumer Financial Protection Bureau Issues Consumer Complaint Bulletin