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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Report Banking in video games and virtual worlds
Category: Report Consumer Response Annual Report
Category: Press release CFPB Orders Federal Supervision for Installment Lender Following Contested Designation
Category: Press release CFPB Report Highlighting Consumer Protection Issues in Medical Debt Collection
Category: Report Fair Debt Collection Practices Act CFPB Annual Report 2023
Category: Press release CFPB Proposes New Federal Oversight of Big Tech Companies and Other Providers of Digital Wallets and Payment Apps
Category: Press release CFPB propone normativa para supervisar al Big Tech | CFPB
Category: Press release CFPB and Justice Department Issue Joint Statement Cautioning that Financial Institutions May Not Use Immigration Status to Illegally Discriminate Against Credit Applicants
Category: Press release La CFPB y el Departamento de Justicia han Emitido una Declaración Conjunta afirmando que las Instituciones No Podrían Usar el Estatus Migratorio para Ilegalmente Discriminar Contra Solicitantes de Crédito
Category: Blog Four million complaints: More than just a milestone
Category: Blog What we’re hearing from consumers in New Mexico
Category: Blog Qué nos dicen los consumidores de New Mexico
Category: Speech Prepared Remarks of Director Rohit Chopra for Community Table on White House Blueprint for a Renters Bill of Rights
Category: Report Office of Servicemember Affairs 2022 Annual Report
Category: Press release Reporte de la CFPB Identifica Problemas Creados por el Aumento del Uso entre Militares de Aplicaciones Digitales de Pago
Category: Press release CFPB Report Identifies Issues with Increased Servicemember Use of Digital Payment Apps
Category: Blog The CFPB has entered the chat
Category: Blog La CFPB ha entrado al chat
Category: Report Chatbots in consumer finance
Category: Report Chatbots in consumer finance
Category: Press release CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking
Category: Press release CFPB analiza papel de Inteligencia Artificial en la banca
Category: Letter CFPB Letter to the California Department of Financial Protection and Innovation
Category: Report 2022 Consumer Response annual report
Category: Report Issue Spotlight: Public Benefits Delivery & Consumer Protection
Category: Report Servicemember reports about identity theft are increasing
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Press release CFPB Issues Report on TransUnion, Experian, and Equifax
Category: Blog Usamos la data de quejas para ayudar a ciudades y condados a proteger a los consumidores
Category: Blog Using CFPB complaint data to help cities and counties protect the public
Category: Speech Director Chopra’s Prepared Remarks to the Financial Literacy and Education Commission
Category: Press release CFPB Reports Highlight Problems with Tenant Background Checks
Category: Press release Reporte de la CFPB Destaca Problemas con la Verificación de Antecedentes de Inquilinos
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Blog Sus voces guían nuestro trabajo
Category: Blog Your voices help drive our work
Category: Report 2022 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release CFPB Takes Action to Address Junk Data in Credit Reports
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Blog Identifying and addressing the financial needs of immigrants
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Report 2021 Consumer Response annual report
Category: Blog Overdraft fees can price people out of banking
Category: Blog New effort focused on financial issues facing rural communities
Category: Blog Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Press release CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Blog Hold credit reporting companies accountable for incorrect reports and shoddy service
Category: Press release CFPB Takes Action to Stop False Identification by Background Screeners
Category: Report 2021 Annual Report of the CFPB Education Loan Ombudsman
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release CFPB Report: Consumer Complaint Submission Patterns Vary by Demographic Characteristics of Census Tract
Category: Speech Prepared Remarks of Acting Director Uejio For AFR’s Celebration of the CFPB’s 10th Birthday
Category: Report Complaint Bulletin: COVID-19 issues described in consumer complaints
Category: Press release CFPB Consumer Complaint Bulletin Highlights Consumers’ Difficulties During Pandemic
Category: Report Office of Servicemember Affairs Annual Report
Category: Report Complaint Bulletin: Mortgage forbearance issues described in consumer complaints
Category: Press release CFPB Issues Reports Detailing Mortgage Borrowers’ Continuing COVID-19 Challenges
Category: Press release CFPB Consumer Complaint Bulletin Examines County-Level Demographic Data
Category: Report Complaint Bulletin: County-level demographic overview of consumer complaints
Category: Report 2020 Consumer Response annual report
Category: Press release CFPB Annual Complaint Report Highlights More Than a Half-Million Complaints Received in 2020
Category: Report Annual Report of the CFPB Private Education Loan Ombudsman 2020
Category: Speech Oral Testimony of Director Kraninger Before the House Financial Services Committee
Category: Speech Oral Testimony of Director Kraninger Before the Senate Banking Committee
Category: Press release CFPB Announces New Capability for the Consumer Complaint Database, Expands Ability to View Complaint Data Over Time
Category: Blog Closing remarks: Consumer Financial Protection Week
Category: Press release CFPB Releases Updated COVID-19 Consumer Complaint Data
Category: Report July Complaint Bulletin: Complaints mentioning coronavirus keywords
Category: Blog Turning complaint into action: The CFPB works for you
Category: Speech Remarks by Director Kraninger During Consumer Data Industry Association Webinar
Category: Press release Consumer Financial Protection Bureau Issues Consumer Complaint Bulletin
Category: Report Complaint Bulletin: Complaints mentioning coronavirus keywords
Category: Speech Director Kraninger Remarks During National Association of Realtors 2020 Legislative Meetings
Category: Speech Director Kraninger Remarks During Financial Literacy and Education Commission Public Meeting
Category: Press release Consumer Financial Protection Bureau Adds Enhancements to Consumer Complaint Database
Category: Blog Here's what we’ve been doing over the past year to help military families plan for their next financial journey.
Category: Report Office of Servicemember Affairs Annual Report for Fiscal Year 2019
Category: Report 2019 Consumer Response annual report
Category: Press release Consumer Financial Protection Bureau to Enhance Consumer Complaint Database
Category: Speech Director Kraninger’s Speech at the National Consumer Empowerment Conference
Category: Speech Speech at the Bipartisan Policy Center By Kathleen L. Kraninger Director, Consumer Financial Protection Bureau
Category: Report 2018 Consumer Response annual report
Category: Report Complaint snapshot: Servicemembers, Veterans, and Military Families 50 State Report
Category: Blog A 2018 review of financial concerns facing servicemembers
Category: Report Complaint snapshot: Mortgage
Category: Report Office of Servicemember Affairs – Annual Report
Category: Blog Here’s what we’re hearing from servicemembers, veterans, and military families
Category: Report Complaint snapshot: 50 state report
Category: Blog Bureau releases Complaint snapshot: 50 state report
Category: Blog Bureau roundtables seek public input
Category: Blog Complaint snapshot: An analysis of debt collection complaints
Category: Report Complaint snapshot: Debt collection
Category: Press release CFPB Issues Request for Information on Consumer Complaints and Inquiries
Category: Report 2017 Consumer Response annual report
Category: Press release CFPB Issues Request For Information On Consumer Complaint Reporting
Category: Report Consumer voices on overdraft programs