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CFPB Director Chopra’s remarks, as prepared for delivery, at a meeting of the Consumer Advisory Board.

Director Chopra remarks at the April 6, 2022 CAB meeting.

Deputy Director Zixta Martinez remarks at the November 3, 2021 CAB meeting.

CFPB Acting Director Dave Uejio today announced the appointment of new members to the Consumer Advisory Board (CAB), Community Bank Advisory Council (CBAC), Credit Union Advisory Council (CUAC), and Academic Research Council (ARC). These committee members will advise Bureau leadership on a broad range of consumer financial issues and emerging market trends.

Consumer Financial Protection Bureau Director Kathleen L. Kraninger has announced the appointment of members to the Consumer Advisory Board (CAB), Community Bank Advisory Council (CBAC), Credit Union Advisory Council (CUAC), and Academic Research Council (ARC).

The Consumer Financial Protection Bureau announced that the Consumer Advisory Board (CAB), Community Bank Advisory Council (CBAC), the Credit Union Advisory Council (CUAC), and the Academic Research Council (ARC) will meet jointly on May 1st from 2:00 to 4:15 pm ET via conference call.

Consumer Financial Protection Bureau Director Kathleen L. Kraninger today announced the appointment of members to the Consumer Advisory Board (CAB), Community Bank Advisory Council (CBAC), Credit Union Advisory Council (CUAC), and Academic Research Council (ARC). 

Today the Consumer Financial Protection Bureau (Bureau) announced enhancements to its advisory committee charters. 

The Bureau of Consumer Financial Protection (Bureau) today began meetings in Washington, D.C. with members of its revamped Consumer Advisory Board, Community Bank Advisory Council, and Credit Union Advisory Council. This is the first joint gathering of these three panels of experts, who advise Bureau leadership on a broad range of consumer financial issues and emerging market trends.

Today the Bureau of Consumer Financial Protection (Bureau) announced the appointment of new experts from outside the federal government to the Consumer Advisory Board, Community Bank Advisory Council, and Credit Union Advisory Council.

Good morning. I would like to thank the Tampa community for hosting us so graciously and all of you for being here today. Since we established the Consumer Advisory Board (or CAB) five years ago, we have made sure that its membership spans the nation. We also make it a point to travel outside Washington, D.C. to learn more about consumers in different parts of the country. Yesterday we learned about this city’s history and visited a retirement community to hear more about the particular challenges facing constituencies such as older Americans.

Today the Consumer Financial Protection Bureau (CFPB) announced the appointment of new consumer experts from outside the federal government to the Consumer Advisory Board, Community Bank Advisory Council, Credit Union Advisory Council, and Academic Research Council. 

Welcome to this meeting of the Consumer Advisory Board. Once again, I thank our members for sharing your expertise and perspectives on the concerns of consumers and the issues we face at the Consumer Financial Protection Bureau. 

Welcome to this meeting of the Consumer Advisory Board. We find great value in the dialogue we have with our CAB members, who share with us their perspective, their expertise, and their experience. All of that improves our work in many ways. We are here together because each of us cares deeply about how consumers are being treated in the consumer financial marketplace. Today, I want to talk to you specifically about some of the work we are doing and the tangible progress we are making in the consumer reporting marketplace.

Today, I want to talk to you about some of the issues people encounter when they are paying back debts. Specifically, I want to discuss the debt collection market and the student loan servicing market. Both are markets where consumers cannot vote with their feet, and where incentives and practices are not always aligned with consumer interests.

Today the Consumer Financial Protection Bureau (CFPB) announced the appointment of new consumer experts from outside the federal government to the Consumer Advisory Board, Community Bank Advisory Council, Credit Union Advisory Council, and Academic Research Council. The four bodies provide advice to CFPB leadership on a broad range of consumer financial issues and emerging market trends.

Welcome to this meeting of our Consumer Advisory Board.  It is a pleasure to be here in Little Rock today, and I look forward to our conversation. The feedback we receive from the members of this distinguished group invariably refines our thinking and our approach. It sheds new light on issues and helps us achieve better solutions for consumers. No doubt that will be true today.

I want to welcome you all to this meeting of the Consumer Advisory Board. I hope you do not mind me saying that I really love these gatherings. The members of the CAB have tremendous expertise and experience and they constantly teach us new things. 

I want to welcome you all to this meeting of the Consumer Advisory Board. I am sorry that my attendance at the FDIC’s Board meeting caused me to miss this morning’s session; I heard it was a lively discussion. I especially want to extend a warm welcome to the newest members of the CAB, who […]

WASHINGTON, D.C. – Today, the Consumer Financial Protection Bureau (CFPB) announced the appointment of new consumer finance experts from outside the federal government to the Consumer Advisory Board, Community Bank Advisory Council, and Credit Union Advisory Council. All three bodies provide advice to CFPB leadership on a broad range of consumer financial issues and emerging […]

I would like to thank the community here in Omaha for hosting us so warmly, especially the “hometown” member of our Consumer Advisory Board, Laura Castro de Cortés. For myself, this is my first visit to the Cornhusker state, though I do recall a conversation with former Senator Johanns a few years ago where I […]

A year ago, I focused my remarks to this group on the work the Consumer Financial Protection Bureau is doing on credit reporting. Today, I would like to give you an update on that work in anticipation of our discussion. Every consumer who seeks to make use of credit to help manage his or her financial affairs is affected by this industry, whether they are aware of it or not.

Thank you for joining us as we at the Consumer Financial Protection Bureau meet with our Consumer Advisory Board. We always look forward to our dialogue with our CAB members, who share with us their perspective, their expertise, and their actual experience on the ground. We are all here because we care deeply about how […]

WASHINGTON, D.C.— Today, the Consumer Financial Protection Bureau (CFPB) announced several new leaders within the Bureau, as well as the appointment of new consumer finance experts from outside the federal government to the CFPB’s Consumer Advisory Board, Community Bank Advisory Council, and Credit Union Advisory Council. The CFPB positions being announced today include: the Assistant Director for Mortgage Markets, the Assistant Director for Financial Education, and the Assistant Director for Card and Payments Markets.