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Published
Category: Press release

Bureau of Consumer Financial Protection Advisory Committees Meet With New Members

The Bureau of Consumer Financial Protection (Bureau) today began meetings in Washington, D.C. with members of its revamped Consumer Advisory Board, Community Bank Advisory Council, and Credit Union Advisory Council. This is the first joint gathering of these three panels of experts, who advise Bureau leadership on a broad range of consumer financial issues and emerging market trends.

Published
Category: Blog

Transforming the way we engage

This week the Bureau begins the process of transforming the Bureau’s Stakeholder Outreach and Engagement work, which includes transitioning from former modes of outreach, to a new strategy to increase high quality feedback. Earlier this year, the Bureau put out a Request for Information (RFI) on External Affairs’ (EA) external engagements.

Published
Category: Speech

Prepared Remarks of CFPB Director Richard Cordray at the Consumer Advisory Board Meeting

Good morning. I would like to thank the Tampa community for hosting us so graciously and all of you for being here today. Since we established the Consumer Advisory Board (or CAB) five years ago, we have made sure that its membership spans the nation. We also make it a point to travel outside Washington, D.C. to learn more about consumers in different parts of the country. Yesterday we learned about this city’s history and visited a retirement community to hear more about the particular challenges facing constituencies such as older Americans.

Published
Category: Press release

CFPB Announces New Advisory Board and Council Members

Today the Consumer Financial Protection Bureau (CFPB) announced the appointment of new consumer experts from outside the federal government to the Consumer Advisory Board, Community Bank Advisory Council, Credit Union Advisory Council, and Academic Research Council. 

Published
Category: Speech

Prepared Remarks of CFPB Director Richard Cordray at the Consumer Advisory Board Meeting

Welcome to this meeting of the Consumer Advisory Board. We find great value in the dialogue we have with our CAB members, who share with us their perspective, their expertise, and their experience. All of that improves our work in many ways. We are here together because each of us cares deeply about how consumers are being treated in the consumer financial marketplace. Today, I want to talk to you specifically about some of the work we are doing and the tangible progress we are making in the consumer reporting marketplace.

Published
Category: Speech

Prepared Remarks of CFPB Director Richard Cordray at the Consumer Advisory Board Meeting

Today, I want to talk to you about some of the issues people encounter when they are paying back debts. Specifically, I want to discuss the debt collection market and the student loan servicing market. Both are markets where consumers cannot vote with their feet, and where incentives and practices are not always aligned with consumer interests.