CFPB Launches Consumer Complaint Database
In December, the CFPB asked the public to comment on a proposed policy of making some credit card complaint data publicly available. After considering those...
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Prepared Remarks by Richard Cordray at the American Constitution Society Conference
We are the first agency ever created with the sole purpose of protecting consumers in the financial marketplace. It is no easy task, but it is crucial...
Remarks by Richard Cordray at World Elder Abuse Awareness Day Event
According to one study, in 2010, older Americans lost at least $2.9 billion to the silent crime of financial exploitation, and it is estimated that for each...
CFPB Launches Inquiry on Elder Financial Abuse
"Our older adult population is growing every year, which makes it even more critical that we study this issue. Today, the Bureau will launch a public...
CFPB Publishes Private Student Loan Borrower Comments
These comments contain unique, detailed, and personal depictions of consumer experiences with private student loan debt.
Remarks by Raj Date to the American Bankers Association Conference
I'd like to talk to you about how the mission of the CFPB is to help consumer finance markets actually work – for American families, for financial services...
Written Testimony of Richard Cordray before the Senate Banking Committee
This is the 18th time that the Bureau has testified before either the House or the Senate, and I am pleased to be here with you again today. My testimony...
Testimony of Gail Hillebrand before the House Subcommittee on Financial Institutions and Consumer Credit
That rule implements the general ability to pay provision of the Credit CARD Act. The CARD Act addresses a series of problems that existed in the credit...
Prepared Remarks by Richard Cordray at a White House Press Briefing on Student Loan Transparency
Higher education is a critical part of the American dream. But for many students today, this dream can only be realized through borrowing. Figuring out how...
Agencies Sign Memorandum of Understanding on Supervisory Coordination
Such coordination includes scheduling examinations, conducting simultaneous examinations of covered depository institutions unless an institution requests...
CFPB Seeks Further Comment on Ability-to-Repay Mortgage Rule
"Through our ability-to-repay rule, we want to ensure that consumers are not set up to fail with mortgages they cannot afford and we want to protect access...
CFPB Proposes Procedural Rule on Supervising Nonbanks that Pose Risks to Consumers
"This is an important step in the development of our nonbank supervision program," said CFPB Director Richard Cordray. "This proposal allows us to reach...
CFPB Considers Rules on Prepaid Cards
The Bureau's Advance Notice of Proposed Rulemaking seeks input on how to ensure that consumers' funds on prepaid cards are safe and that card terms and fees...
Prepared Remarks by Richard Cordray at Prepaid Cards Field Hearing
Consumers can load money onto these cards and then use them for everyday purchases, just like a debit or credit card, but without having to be attached to...
Prepared Remarks by Director Richard Cordray at the Michigan State University College of Law Commencement
We are turning the corner out of the most damaging and frightening financial crisis of our lifetimes. As we move into a future reshaped by this crisis, we...
Director Cordray Remarks at the White House Financial Summit
At the Bureau, we are uniquely positioned to address these issues by helping to bridge the ever-widening gap between people's actual financial capability...
CFPB Considers Rules to Simplify Mortgage Points and Fees
These rules, which the CFPB expects to propose this summer and finalize by January 2013, would make it easier for consumers to understand mortgage costs and...
Prepared remarks by Raj Date before the Mortgage Bankers Association National Secondary Market Conference
So mortgage reform is appropriately front and center on the CFPB’s agenda.
FFIEC Implements New InfoBase Technology for The Information Technology Examination Handbook
The IT Handbook consists of 11 booklets covering a variety of technology and technology-related risk management guidance for financial institutions and...
Prepared Remarks by Richard Cordray Before the 2012 Simon New York City Conference
Let me emphasize at the outset that we all have certain goals in common: a strong and vibrant financial sector; the ability to earn and maintain the...
CFPB hires Stuart Ishimaru to head the Office of Minority and Women Inclusion
The Consumer Financial Protection Bureau (CFPB) announced the selection of Stuart Ishimaru to head the newly established Office of Minority and Women Inclusion (OMWI).
Prepared Remarks by Richard Cordray on the CFPB’s Office of Minority and Women Inclusion
At the Consumer Bureau, we take this mandate very seriously. We understand how important it is to include women and people of color in our work. And so we...
Testimony of Camille Busette before the Subcommittee on Oversight of Government Management, the Federal Workforce, and D.C.
To successfully navigate our complex financial system, all Americans, regardless of income and level of educational attainment, must be equipped with the financial knowledge and skills sufficient to make informed financial choices.
CFPB Launches Public Inquiry into Arbitration Clauses
Today the CFPB launched a public inquiry into how consumers and financial services companies are affected by arbitration and arbitration clauses.
Prepared Remarks by Raj Date at the Greenlining Institute Conference
The mortgage market failed to make good credit decisions; it failed to take smart risks; and, maybe worst of all, it failed to clean up its own mess.