Newsroom
Today the Bureau Student Loan Ombudsman released a report finding consumers complain of servicing problems that make it difficult to get lower student loan...
The Bureau today finalized new measures to ensure that homeowners and struggling borrowers are treated fairly by mortgage servicers. The updated rule...
The Bureau today outlined consumer protection principles to guide mortgage servicers, investors, government housing agencies, and policymakers as they...
The Bureau today proposed updates to its Know Before You Owe mortgage disclosure rule. The proposed amendments are intended to formalize guidance in the...
Today the Bureau outlined proposals under consideration that would overhaul the debt collection market by capping collector contact attempts and by helping...
Thank you all for coming today. I am glad to be here
in California, which has actively sought to protect its consumers from bad debt
collection practices.
By
Richard Cordray
The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...
The Bureau, the Federal Reserve Board, and the Office of the Comptroller of the Currency (OCC) today issued a proposal detailing the method that will be...
The Federal Reserve Board and the Bureau today issued a proposal detailing the method that will be used to adjust the thresholds for exempting certain...
I am pleased to join Secretary King and Deputy Secretary Raskin to take this step toward reforming the student loan servicing market. This is an important...
By
Richard Cordray
The Bureau today announced leadership changes within the Bureau. The positions being announced today are: the Associate Director for Supervision...
Thank you and let me welcome you all to my home state, the Buckeye State of Ohio. In particular, I thank President and CEO Cornell William Brooks and...
By
Richard Cordray
Bank Deceptively Marketed Its Overdraft Service to Consumers, Violated “Opt-in” Rule.
It is a real pleasure for me to have the chance to spend some time with you today. I want to begin by thanking Chairman Ketchum, Gerri Walsh, and the rest...
By
Richard Cordray
The CFPB proposed to implement recent Congressional legislation that allows financial institutions that meet certain requirements to be exempt from sending annual privacy notices to their customers.
Report Highlights Violations in Auto Origination, Debt Collection, Mortgage Origination and Small-dollar Lending.
Thank you. One thing we know from our experience here is that when we all work together to promote financial literacy, we have real opportunities to improve...
By
Richard Cordray
BancorpSouth Illegally Denied African-American Consumers Fair and Equal Access to Mortgages.
The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...
CFPB Releases Special Edition of Supervision Highlights and Updates Mortgage Servicing Exam Procedures.
Thresholds Apply to Transactions under the CARD Act, HOEPA, and Ability-to-Repay Mortgage Rule.
Online Guide and Shopping Sheet Help Consumers Evaluate Costs and Shop for Auto Loans.
Welcome to this meeting of our Consumer Advisory Board. It is a pleasure to be here in Little Rock today, and I look forward to our conversation. The...
Intercept Corp. Ignored Red Flags for Potential Fraud and Illegal Activity by Clients.
Thank you for joining us. We are here in Kansas City, known as "the Heart of America," to discuss concerns about payday lending and other types of loans...
By
Richard Cordray