CFPB Monthly Complaint Snapshot Spotlights Mortgage Complaints
Report Also Includes In-Depth Look at Consumer Complaints in Denver, Colo. Today, the Bureau released its latest monthly consumer complaints snapshot, which...
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CFPB Finalizes Rule to Facilitate Access to Credit in Rural and Underserved Areas
Bureau Extends Provisions to Cover More Community Banks, Credit Unions, and Other Creditors The Bureau today finalized several changes to its mortgage rules...
CFPB Announces New Members of the Consumer Advisory Board, Community Bank Advisory Council, and Credit Union Advisory Council
Today, the Bureau announced the appointment of new consumer finance experts from outside the federal government to the Consumer Advisory Board, Community...
Prepared Remarks of CFPB Director Richard Cordray at the National Association of Realtors
Thank you for inviting me today. That renowned philosopher from the Garden State of New Jersey, Bruce Springsteen, once said, "I have spent my life judging...
CFPB Releases New Tools as Part of Know Before You Owe Mortgage Initiative
Tools Provide Additional Shopping Help for Consumers as New Mortgage Disclosure Rule Takes Effect Today the Bureau is releasing new online tools as part of...
Press Kit for the Know Before You Owe Mortgage Disclosure Rule
The Dodd-Frank Wall Street Reform and Consumer Protection Act directed the CFPB to combine certain federal mortgage disclosures that consumers receive when...
CFPB Sues World Law Group for Charging Illegal Fees and Making False Promises in Debt-Relief Scheme
Lawsuit Names Individuals Responsible for Bilking $67 million from 21,000 Consumers Today the Bureau announced that it has obtained a preliminary injunction...
CFPB Takes Action Against the Two Largest Debt Buyers for Using Deceptive Tactics to Collect Bad Debts
Encore and Portfolio Recovery Associates Must Refund Millions of Dollars and Overhaul Debt Collection and Litigation Practices Today the Bureau took action...
Prepared Remarks of CFPB Director Richard Cordray on Call About Encore and Portfolio Recovery Associates Enforcement Action
Thank you all for joining us on this call. Today the Bureau is taking action against Encore Capital Group and Portfolio Recovery Associates, the two largest...
CFPB Monthly Complaint Snapshot Spotlights Credit Reporting Complaints
Report Also Includes In-Depth Look at Consumer Complaints in Los Angeles, Calif. Today, the Bureau released its monthly consumer complaints snapshot. The...
CFPB and New York Department of Financial Services Sue Pension Advance Companies for Deceiving Consumers About Loan Costs
Companies Hid Loan Interest Rates and Fees and Deceived Consumers About Other Terms of the Deal Today the Bureau and the New York Department of Financial...
CFPB Takes Action Against Springstone Financial for Deceptive Health-Care Credit Enrollment Tactics
Company to Pay $700,000 to Consumers Deceived About Terms of Deferred-Interest Financing for Dental Work The Bureau has ordered Springstone Financial, LLC...
Prepared Remarks of CFPB Director Richard Cordray at Managing Someone Else’s Money Event
We are honored to be here with Attorney General Herring today. The work he is doing to protect Virginians – especially older Virginians – sets a great...
Prepared Remarks of CFPB Director Richard Cordray on the Citizens Bank Enforcement Action Press Call
Thank you for joining this call. Today the Bureau, along with our federal partners, is taking action against Citizens Bank for shoddy practices that...
CFPB Orders Citizens Bank to Pay $18.5 Million for Failing to Credit Full Deposit Amounts
CFPB, OCC, and FDIC Take Action Against Bank For Ignoring Deposit Discrepancies Today the Bureau, the Federal Deposit Insurance Corporation (FDIC), and the...
Prepared Remarks of CFPB Director Richard Cordray at the CFPB Forum on eClosings
Thank you all for joining us today. We have convened this forum to discuss the results of our pilot project on electronic mortgage closings, which are known...
CFPB Study Finds Electronic Mortgage Closings Can Benefit Consumers
Consumers Reported Greater Understanding, Efficiency, and Feelings of Empowerment The Bureau today published a report on its "Know Before You Owe" eClosing...
CFPB Provides Guidance About Private Mortgage Insurance Cancellation and Termination
Bureau Issues Bulletin Regarding Homeowners Protection Act The Bureau today issued a bulletin providing guidance to mortgage servicers regarding the...
CFPB Sues Offshore Payday Lender
Bureau Alleges the NDG Enterprise Collected Money Illegally, Seeks Refunds for Consumers The Bureau today announced the filing of a lawsuit in federal...
CFPB Takes Action Against Mortgage Company for Blocking Consumers’ Attempts to Save Their Homes
Residential Credit Solutions to Pay $1.5 Million for Servicing Wrongs Today the Bureau took action against Residential Credit Solutions, Inc. for blocking...
CFPB Takes Action Against Mortgage Payment Company And Servicer For Deceptive Ads
Consumers Deceived by "Equity Accelerator" Claims to Receive $33.4 Million The Bureau took action today against Paymap Inc. and LoanCare, LLC for deceiving...
CFPB Takes Action Against Student Financial Aid Services, Inc. for Illegal Recurring Billing Scheme
Company to Pay $5.2 Million For Illegally Billing Over 100,000 Consumers Today the Bureau filed a complaint and proposed consent order in federal court...
CFPB Orders Discover Bank to Pay $18.5 Million for Illegal Student Loan Servicing Practices
Discover's Illegal Servicing Practices Affected Private Student Loan Borrowers Transferred from Citibank Today the Bureau took action against Discover Bank...
Meredith Fuchs Named Acting Deputy Director of the Consumer Financial Protection Bureau
The Bureau today announced that Meredith Fuchs will serve as Acting Deputy Director when Deputy Director Steve Antonakes departs the agency at the end of...
CFPB Finalizes Two-Month Extension of Know Before You Owe Effective Date
The Bureau today issued a final rule moving the effective date of the Know Before You Owe mortgage disclosure rule, also called the TILA-RESPA Integrated...