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Servicemembers have submitted over 400,000 complaints to the CFPB to get help with financial problems including problems with the Servicemember Civil Relief Act. The CFPB helps them get the answers and also enforces the law when necessary, returning $183 million in relief to the military community since 2011.

Join us and other enforcement agencies across the Federal government to ensure the use of advanced technology and automated systems comply with all Federal laws.

Los consumidores quienes fueron engañados para que pagaran préstamos que, de hecho, no debían recibirán compensación del fondo de multas civiles de la CFPB.

Consumers who were tricked into paying loans they did not actually owe will receive payments from the Consumer Financial Protection Bureau’s civil penalty fund.

More than 118,000 consumers who were falsely promised lower interest rates and larger loan amounts if they moved up the “LendUp Ladder” will receive checks in the mail this month.

Más de 118.000 consumidores a quienes se les prometió falsamente tasas de interés más bajas y montos de préstamos más grandes, si usaban el programa “LendUp Ladder”, recibirán este mes pagos por correo.

From flights to rental cars to amusement park tickets, it can feel like there's too much fine print and too many junk fees not included in the upfront price. Some argue that a wide array of pricing options gives consumers more choice, but recent research from the CFPB suggests that complex pricing leads consumers to fare worse and pay higher prices.

Desde vuelos, pasando por renta de autos, hasta tickets para parques temáticos, todos incluyen muchas cláusulas y tarifas escondidas que no se reflejan en el precio mostrado. Una reciente investigación nuestra sugiere que precios más complejos lleva a que los consumidores paguen peores tarifas y precios más altos.

The CFPB and DOJ filed an amicus brief to help ensure that servicemembers can file lawsuits to enforce the Servicemembers Civil Relief Act.

La CFPB y el DOJ emiten escrito amicus curiae para asegurarse de que militares puedan demandar para hacer cumplir la Ley de Ayuda Civil a Miembros de las Fuerzas Armadas.

The CFPB and FTC filed an amicus brief to help ensure that consumer reporting companies investigate consumer disputes.

Hemos introducido junto a la FTC un escrito amicus curiae para asegurarnos de que las compañías de informes del consumidor investiguen las disputas hechas por los consumidores.

CFPB provides input on New York reforms on abusive corporate conduct.

On February 13, the Appraisal Subcommittee (ASC) held a public hearing on appraisal bias, including an examination of The Appraisal Foundation.

Housing costs are high and a lack of competition in pricing and high fees compound the affordability problem.

The CFPB and FTC filed an amicus brief to help ensure that people can hold debt collectors accountable for unlawful fees.

Hemos introducido junto a la FTC una opinión legal para asegurarnos de que el público pueda obligar a los cobradores a rendir cuentas por cobrar tarifas ilegales.

The annual percentage rate (APR) margins, the amount of interest credit card issuers charge cardholders on top of benchmark rates, have reached an all-time high.

More than 8,500 consumers who were misled and charged illegal fees by Performance SLC for federal student loan debt-relief services will receive checks in the mail this month.

Este mes, más de 8.500 consumidores que fueron engañados, y pagaron tarifas ilegales a Performance SLC por servicios de alivio de deudas de préstamos estudiantiles federales, recibirán cheques por correo.

The CFPB’s enforcement authority is among our most impactful tools—reinforcing compliance with federal consumer financial laws and sending a clear message to entities within our authority and the public that the CFPB remains vigilant on behalf of consumers.

Recientemente, varias personas han recibido llamadas telefónicas o de video, de estafadores haciéndose pasar por funcionarios de la CFPB, quienes tratan de robarles su dinero. Sepa de qué estar pendiente y cómo protegerse.

Recently, several people have received phone or video calls from scammers, pretending to be CFPB employees, who are trying to steal your money. Learn what to watch for and how to protect yourself.

The CFPB filed an amicus brief to help ensure that consumers can hold debt collectors accountable for making false statements.

In December, 264 consumers started receiving checks from a series of lawsuits involving four individuals who brokered illegal high-interest credit offers to veterans.