Blog | Consumer Financial Protection Bureau

Info for consumers

Published JAN 27, 2014

Four steps you can take if you think your credit or debit card data was hacked

The recent data breach and theft of credit and debit card information at Target retail stores could impact tens of millions of consumers, and we want to let...

By Gail Hillebrand

Policy and compliance

Published JAN 16, 2014

Servicemembers, you have new mortgage protections in 2014

For military families, this means that when they seek help for a troubled mortgage or have to move because of Permanent Change of Station (PCS) orders, they...

By Holly Petraeus

At the CFPB

Published JAN 15, 2014

Accepting applications for our Advisory Board and Councils

Today, we’re accepting applications for membership on all of our advisory groups.

By Delicia Hand

Info for consumers

Published JAN 10, 2014

If you’re having trouble paying your mortgage, here’s how you can take control

The most important thing you can do when you're having trouble paying your mortgage is take control. There is nothing worse than doing nothing. Read more to...

By Gail Hillebrand

At the CFPB

Published JAN 10, 2014

Live from Phoenix!

This event was a training for housing counselors, legal aid attorneys, and other advocates on the new mortgage servicing rules that take effect today. The...

Info for consumers

Published JAN 09, 2014

Qualified Mortgages – What are they and what do they mean for you?

Here’s what you need to know about Qualified Mortgages, which are sometimes called just QMs. Qualified Mortgages are based on some common-sense ideas.

By Gail Hillebrand

At the CFPB

Published JAN 09, 2014

Helping student loan borrowers stay afloat

This morning, CFPB Director Richard Cordray, Education Secretary Arne Duncan, and Acting Deputy Treasury Secretary Mary Miller convened a meeting with the...

By Rohit Chopra

Info for consumers

Published JAN 08, 2014

Here’s what the new mortgage rules mean for you

It's simple. Our new mortgage rules mean you will have more information and more protection when you're shopping for a loan and while you own your home. No...

By Gail Hillebrand

Info for consumers Policy and compliance

Published JAN 06, 2014

It’s back to basics for the mortgage market in 2014

Starting January 10, lenders will be required to make a reasonable, good-faith determination that a borrower can afford to repay a mortgage. That's a...

By Peter Carroll

Data, research, and reports

Published JAN 03, 2014

It’s closing time: Tell us about your experience closing on a mortgage

The stories and information you provide will be used to research and test solutions that address some of the biggest pain points associated with closing on...

By Noerena Limón

At the CFPB

Published JAN 03, 2014

Save the date, Phoenix!

This event will be a training for housing counselors, legal aid attorneys, and other advocates on the new mortgage servicing rule.

By Zixta Q Martinez

Info for consumers Policy and compliance

Published DEC 20, 2013

Ally to repay $80 million to consumers it discriminated against

When you shop for a car, auto lenders work with your auto dealer to offer you financing for your loan. Auto lenders consider the terms of your loan, your...

By Patrice Alexander Ficklin

At the CFPB Data, research, and reports

Published DEC 20, 2013

What we’ve been doing for youth financial capability

Young people shouldn't have to repeat financial mistakes made by earlier generations. That's why we support financial education in K-12 classrooms. This...

By Sunaena Lehil

Info for consumers Policy and compliance

Published DEC 19, 2013

Explainer: What the multi-billion dollar Ocwen enforcement action means for you

We're taking action against Ocwen Financial Corporation for years of systemic misconduct that includes unfair shortcuts, unauthorized fees, deception...

By CFPB Web Team

At the CFPB Info for consumers

Published DEC 18, 2013

Join us in making mortgage shopping easier

If you read our blog regularly, you've gotten the picture by now: We care a lot about making your experience with mortgages better. We just released rules...

By Maggie Anderson

Data, research, and reports Info for consumers

Published DEC 17, 2013

Sunshine for student financial products

Today, Director Cordray is alerting financial institutions about the potentially risky practice of making secret payments to colleges and universities to...

By Rohit Chopra

Info for consumers

Published DEC 13, 2013

What’s on your international money transfers paperwork?

If you send money to other countries, you can now get more information about exchange rates and costs before you pay for the transfers. That's because of a...

By Dan Rutherford

At the CFPB

Published DEC 12, 2013

Live from Dallas!

Today, we held a field hearing in Dallas on arbitration. The live event has ended. The event featured remarks from Director Richard Cordray, as well as...

Policy and compliance

Published DEC 03, 2013

Fall 2013 rulemaking agenda

Today, we are posting a semi-annual update to our rulemaking agenda. This is in conjunction with a broader initiative led by OMB to publish a Unified Agenda...

By Kelly Cochran

Data, research, and reports Info for consumers

Published DEC 03, 2013

How much money is spent on advertising financial products?

If you think about it, you probably see a lot of advertising for products and services for managing your money. Television ads, highway billboards, Internet...

By Laura Schlachtmeyer and Irene Skricki

Info for consumers

Published DEC 03, 2013

The second annual report from the CFPB Ombudsman’s Office

Today, I want to share with you the CFPB Ombudsman's second annual report, which I delivered to the CFPB Director. The report describes how the Ombudsman's...

By Wendy Kamenshine

At the CFPB

Published DEC 02, 2013

Save the date, Dallas, Texas!

Join us for a field hearing in Dallas, Texas on arbitration. The hearing will take place on Thursday, December 12 at 11 a.m. CST. The event will feature...

By Zixta Q Martinez

Info for consumers

Published NOV 26, 2013

Tell us how you tackle your student debt

A number of recent graduates have asked us: why is my student loan interest rate so high? And how can I more quickly pay off this loan? Often borrowers have...

By Rohit Chopra

At the CFPB Policy and compliance

Published NOV 26, 2013

Know Before You Owe: Just one example of our approach to policy-making

As the mortgage disclosure team said last week, we based Know Before You Owe on the idea that disclosure information is clearer when the people who will...

By CFPB Web Team

Policy and compliance

Published NOV 22, 2013

Know Before You Owe: preparing to finalize the new mortgage disclosure forms

Two and a half years ago, we began a line of work we call Know Before You Owe. The work that we did as part of that project helped lead us to the TILA-RESPA...

By CFPB Mortgage Disclosure Team