Our work on fair lending
We’ve created, refined, and implemented a process to focus our supervisory work on areas that present higher risk to consumers when it comes to fair lending.
Blog
Take more control over the mortgage closing process with technology
We asked you to tell us about pain points in the mortgage closing process and through this research and interviews, we've heard about four major pain...
Live from Washington, D.C.
We're holding a forum to discuss the mortgage closing process at 2:30 p.m. EDT. The event will feature remarks by Director Richard Cordray and Housing and...
Two new members for our Academic Research Council
We're pleased to announce the two new members appointed to our ARC are Raphael Bostic from the University of Southern California and Melvin Stephens from...
Explainer: Federal student loan interest rates to jump
While rates aren't set in stone yet, interest rates on new federal student loans are expected to jump this July. We've updated our Paying for College tool...
Choosing a college is a big deal. We can help!
To help you navigate these new waters, we've just launched a crisp new version of our Paying for College tool kit. Making apples-to-apples comparison of...
Explainer: Compensating consumers for Bank of America’s illegal tactics for credit card add-on products
We're ordering Bank of America to refund up to $727 million to approximately 2.9 million consumers for unfair billing and deceptive marketing and sales...
Save the date: Join us for a forum on the mortgage closing process in Washington, DC!
We'll host a forum on the mortgage closing process on Wednesday, April 23 at 1:30 p.m. EDT. The event will feature remarks from Director Richard Cordray, as...
Live from Chicago!
We held an event in Chicago to launch our partnership with libraries. The event included a panel discussion with CFPB officials, library representatives...
Delivering financial education at work makes sense
The most effective financial education can be delivered at the point when employees are making their benefits decisions—"just in time" modules that guide...
Live from Nashville!
We held a field hearing on payday loans in Nashville, Tennessee. The event featured remarks from Director Richard Cordray, as well as testimony from...
Prepaid cards: Help design a new disclosure
We're developing new disclosures that will provide a variety of protections for prepaid card users. As a part of this work, we're developing a model...
Update: Save the date, Nashville!
We're changing the location of our upcoming field hearing on payday loans to the Country Music Hall of Fame. The hearing will still take place on Tuesday...
Behind the numbers: Servicemember complaints
In the Snapshot of complaints received from servicemembers, veterans, and their families that we're releasing today, you'll find the types and trends of...
Now you have better options to dispute a credit report error
If you're trying to correct an error in your credit report at one of the nation's largest credit reporting companies, there is some good news. Some credit...
Live from Washington, D.C.
Today, we held a Consumer Advisory Board meeting with Director Cordray where we discussed the consumer experience in the credit reporting market. A...
Extended deadline: Apply to our Community Bank Advisory Council and Credit Union Advisory Council
We’re extending the application deadline by two weeks. All applications for our CBAC and CUAC must be received by March 14, 2014.
We’re protecting students from predatory lending
Today, we filed a lawsuit against ITT Educational Services, Inc., accusing the for-profit college chain of predatory student lending. We believe that ITT...
Set a goal, make a plan, and save automatically
Our quick and easy-to-use My New Money Goal financial planning worksheet can help you set a goal and make a plan.
Live from Atlanta!
We held a field hearing on workplace financial education in Atlanta. Part of America Saves Week, the hearing was an opportunity for us to get public input...
We’ve heard more than 300,000 complaints. Should we hear from you?
Every complaint helps us in our work to supervise companies, enforce federal consumer financial laws, and write better rules and regulations. You speaking...
What sunshine for student financial products can show us
Some of these agreements were difficult to find, but here are a few examples of the different agreements financial institutions have with colleges and...
Save the date: Join us for a Consumer Advisory Board meeting in Washington, D.C.
Join us for a Consumer Advisory Board meeting with Director Cordray where we will discuss the consumer experience in the credit reporting market.
Getting a grip on income tax season
With the beginning of the New Year comes income tax season—that time between late January and April 15 when almost all American households have to file a...
New tools to explore mortgage data
Our tool comes loaded with data from the Home Mortgage Disclosure Act (HMDA). You can use our tool to explore information about loans, lenders, properties...