Thousands of voices on private student loans
This past winter, we issued a Request for Information to hear about people's experiences with private student loans. We have now published the nearly 2,000...
Blog
Update: Notice about possible “sweepstakes” scam
Last month we told you about a possible sweepstakes scam and while we continue to investigate, we wanted to update you about a new twist. Originally, we...
Learn more about the Independent Foreclosure Review
We hear often from consumers with questions and concerns about foreclosure. Last week, the Federal Reserve released a video that may be helpful. Many...
Help the CFPB solve the most common consumer mistakes
We all make mistakes. That's part of what makes us human. When we can, we learn from our mistakes. That's why we at the Bureau want to understand more about...
Notice about possible “sweepstakes” scam
We are receiving inquiries from consumers about phone calls about a sweepstakes offer from the CFPB. The CFPB did not make these calls or direct others to...
New HAMP enhancements will help military homeowners
This post also appears on the Department of the Treasury blog. Our military families make many sacrifices for our nation, and not just when a servicemember...
One week left to participate in our beta test
A few weeks ago, the CFPB released an early prototype of a new tool to help students and families make smarter choices about financing college. The CFPB...
Taking your kids to work is a great time to talk about money
My kids were so excited when I asked them if they wanted to come to work with me today. At ages 6 and 9, this will be their first Take Our Daughters and...
Accountability in military education
On April 27th, the President signs an executive order instructing several departments to take steps to ensure that servicemembers, veterans and their...
Paying for College: Help us make it easier for you to choose
April is a time when students and their families anxiously await their college acceptance letters. But for families across the country, the good news of...
Utah: A Leader in Protecting Seniors from Exploitation
When Utah Attorney General Mark Shurtleff invited me to Salt Lake City to meet with him, state and local senior services, and law enforcement groups, I...
Remittance transfer rule: A personal perspective
As a child of South Asian immigrants, I recall my parents frequently sending money back to our family and friends in India. They would use a service to send...
Learning to speak financial products and services
It can be hard to understand the language of financial products and services. Just what exactly is a grace period? What about an ARM? A balloon payment? And...
Who is going to help with your complaint about an auto or installment loan?
We recently launched the first phase of a new system to help consumers who have problems with auto loans and other types of installment loans, such as loans...
Our student loan complaint system is open for business
If you have a complaint about student loans, we are ready to hear from you. For the first time, a single agency is now responsible for watching out for all...
Our second National Consumer Protection Week
This week is National Consumer Protection Week. The Bureau and other federal agencies participate in this week to help consumers safely navigate the markets...
Advancing consumers’ interests
Today we are expanding our consumer response system to take consumer complaints on checking and savings accounts. These accounts play a critical role in the...
Notice about possibly malicious emails
Today, the CFPB has learned that businesses have received emails that falsely purport to originate from the CFPB. These emails contain the subject line...
Set a goal and start a savings habit
At the Bureau, we believe in empowering American Consumers to make informed financial decisions. We want you to have the information you need to get what...
What’s your status when it comes to overdraft coverage?
As we begin our inquiry into overdraft practices, we've issued a consumer advisory on overdraft coverage and fees. Institutions can't charge you for...
Office of Financial Education begins listening tour in New York
Financial education organizations, many with limited staff and money, could have a bigger impact by teaming with agencies that provide services and other...
Making a difference in the lives of immigrants and others who send money abroad
Over my years of public service, I've met a lot of hard-working people who regularly send money transfers, or remittances, to family members and others...
CFPB helps volunteer tax preparers promote tax refund savings
The Office of Financial Education is helping Volunteer Income Tax Assistance (VITA) sites across the country encourage taxpayers to save some of their 2011...
Your thoughts on private student loans
The Consumer Bureau has been busy when it comes to student loans. We worked with the Department of Education to launch our Know Before You Owe: Student...
Five ways to keep more of your tax refund
About 75 percent of taxpayers are expected to receive a federal income tax refund this year. If you're one of them, here are five ways to help you keep more...