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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Report Chatbots in consumer finance
Category: Report Chatbots in consumer finance
Category: Press release CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking
Category: Press release CFPB analiza papel de Inteligencia Artificial en la banca
Category: Blog Adjustable-rate loans are changing, because a widely-used interest rate index expires in June
Category: Letter CFPB Letter to the California Department of Financial Protection and Innovation
Category: Press release CFPB Issues Rule to Facilitate Orderly Wind Down of LIBOR
Category: Blog Credit reporting companies should do more to ensure that servicemembers receive the free credit monitoring services they are legally entitled to
Category: Press release CFPB Joins Other Financial Regulatory Agencies in Issuing Statement on Completing the LIBOR Transition
Category: Testimony Written Testimony of James S. Rice, Assistant Director, Office of Servicemember Affairs, before the U.S. Senate Committee on Veterans’ Affairs
Category: Blog Protecting people from discriminatory targeting
Category: Report 2022 Consumer Response annual report
Category: Press release CFPB Heightens Scrutiny of Unlawful Collection of Payments on Discharged Student Loans
Category: Press release CFPB investiga Cobro Ilegal de Préstamos Estudiantiles Descargados
Category: Report 2022 Financial Literacy Annual Report
Category: Report Supervisory Highlights Junk Fees Special Edition, Issue 29, Winter 2023
Category: Report Issue Spotlight: Public Benefits Delivery & Consumer Protection
Category: Press release La CFPB Cierra el Negocio de Préstamos Hipotecarios de la Corporación RMK Financial, por sus Repetidas Ofensas Contra Familias Militares
Category: Press release CFPB Shuts Down Mortgage Loan Business of RMK Financial for Repeat Offenses Against Military Families
Category: Blog WARNO: They call themselves “coaches” or “consultants” and advertise their ability to assist you with your VA benefits claim but may not be accredited to practice before the VA
Category: Report Servicemember reports about identity theft are increasing
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Press release CFPB Issues Report on TransUnion, Experian, and Equifax
Category: Office of Research Publication Making Ends Meet in 2022: Insights from the CFPB Making Ends Meet survey
Category: Blog Usamos la data de quejas para ayudar a ciudades y condados a proteger a los consumidores
Category: Report Protecting Those Who Protect Us: Evidence of activated Guard and Reserve servicemembers’ usage of credit protections under the Servicemembers Civil Relief Act
Category: Press release CFPB Finds Members of the Reserves and National Guard Paying Millions of Dollars in Extra Interest Each Year
Category: Press release Reservistas y Guardias Nacionales pagan más intereses
Category: Blog Protecting the right of military families to go to court
Category: Blog Using CFPB complaint data to help cities and counties protect the public
Category: Speech Director Chopra’s Prepared Remarks to the Financial Literacy and Education Commission
Category: Press release CFPB Reports Highlight Problems with Tenant Background Checks
Category: Press release Reporte de la CFPB Destaca Problemas con la Verificación de Antecedentes de Inquilinos
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Blog Office of Research blog: Update on student loan borrowers during payment suspension
Category: Blog Sus voces guían nuestro trabajo
Category: Blog Your voices help drive our work
Category: Report 2022 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release CFPB Takes Action to Address Junk Data in Credit Reports
Category: Press release CFPB Supervisory Examinations Find Violations of Federal Law by Student Loan Servicers and University-Owned Lenders
Category: Speech Director Chopra’s Prepared Remarks at the Exchequer Club Fireside Chat
Category: Office of Research Publication Consumer Finances in Rural Appalachia
Category: Press release CFPB Report Details Family Finances and Debt in Rural Appalachia
Category: Speech Director Chopra's Remarks on the Announcement Regarding the Cancellation of Loans for ITT Tech Students
Category: Press release CFPB and Justice Department Caution Auto Finance Companies about Servicemember Protections
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Blog Time is running out for student loan servicers to help servicemembers with student loans get debt relief
Category: Blog Protecting servicemembers from costly auto loans and wrongful repossessions
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Press release CFPB Seeks Ban Against Operator of Student Loan Debt Relief Scam Reboot
Category: Blog Protecting servicemembers from abuses of the military allotment system
Category: Blog Loan Cancellation for Student Loan Borrowers Who Attended Corinthian Colleges
Category: Blog FFELP student loan borrowers: take full advantage of fixes to Income-Driven Repayment
Category: Blog Exams lead to remediation for private loan servicers’ unfair practices
Category: Report Supervisory Highlights, Issue 26, Spring 2022
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Office of Research Publication Student Loan Borrowers Potentially At-Risk when Payment Suspension Ends
Category: Blog The student loan pause was extended—three things to keep in mind
Category: Blog Busting myths about bankruptcy and private student loans
Category: Report 2021 Consumer Response annual report
Category: Press release CFPB Sanctions Edfinancial for Lying about Student Loan Cancellation
Category: Director's statement CFPB Director Chopra Statement on Edfinancial and Student Loan Cancellation for Public Service
Category: Blog Overdraft fees can price people out of banking
Category: Report 2021 Financial Literacy Annual Report
Category: Blog Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Blog New VA rule relieves financial distress for thousands of veterans with medical bills
Category: Report Justice-Involved Individuals and the Consumer Financial Marketplace
Category: Blog Don’t let sloppy servicing keep you from benefitting under the PSLF Fix before it expires on October 31, 2022
Category: Press release Consumer Financial Protection Bureau to Examine Colleges’ In-House Lending Practices
Category: Blog Protecting servicemembers from predatory lending
Category: Press release CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Blog Hold credit reporting companies accountable for incorrect reports and shoddy service
Category: Press release CFPB and DOJ Put Landlords and Mortgage Servicers on Notice About Servicemembers’ and Veterans’ Rights
Category: Blog The LIBOR index for adjustable-rate loans is being discontinued: here’s what to watch for
Category: Press release CFPB Sues Pawn Lenders for Cheating Military Families
Category: Press release CFPB Takes Action to Stop False Identification by Background Screeners
Category: Office of Research Publication Disputes on Consumer Credit Reports
Category: Report 2021 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release CFPB Joins Other Financial Regulatory Agencies in Issuing Statement on Discontinuation of LIBOR
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release CFPB Report: Consumer Complaint Submission Patterns Vary by Demographic Characteristics of Census Tract
Category: Consumer advisories Consumer advisory: Know your rights under the Servicemembers Civil Relief Act (SCRA)
Category: Speech Prepared Remarks of Acting Director Uejio For AFR’s Celebration of the CFPB’s 10th Birthday
Category: Blog Consumer Fraud Alert - Tips for avoiding VA home loan scams
Category: Blog Trends in Reported Assistance on Consumers’ Credit Records
Category: Blog Should you buy now and pay later?
Category: Report Complaint Bulletin: COVID-19 issues described in consumer complaints
Category: Press release CFPB Consumer Complaint Bulletin Highlights Consumers’ Difficulties During Pandemic
Category: Blog Dedicating July to military consumer protection
Category: Blog Delinquencies on credit accounts continue to be low despite the pandemic
Category: Report Office of Servicemember Affairs Annual Report
Category: Blog The Office of Servicemember Affairs year in review: Working together to protect servicemembers, veterans, and military families
Category: Report Complaint Bulletin: Mortgage forbearance issues described in consumer complaints
Category: Press release CFPB Issues Reports Detailing Mortgage Borrowers’ Continuing COVID-19 Challenges
Category: Blog Money Smarts for Military Families
Category: Press release CFPB Consumer Complaint Bulletin Examines County-Level Demographic Data
Category: Report Complaint Bulletin: County-level demographic overview of consumer complaints

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