CFPB Launches Tool to Help Consumers Find Housing Counselors
Today, the Bureau launched a tool to help consumers find local housing counseling agencies to answer their questions or address their concerns. The Bureau...
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CFPB Takes Action Against Castle & Cooke For Steering Consumers Into Costlier Mortgages
Company to Pay $9 Million in Restitution and $4 Million in Civil Penalties Update November 13, 2013: A copy of the final order can be found at...
CFPB Begins Accepting Payday Loan Complaints
The Bureau is now accepting complaints from borrowers encountering problems with payday loans. Payday loans, also known as "cash advances" or "check loans,"...
CFPB Considers Debt Collection Rules
The Bureau today took the first step toward considering consumer protection rules for the debt collection market. Through its Advance Notice of Proposed...
CFPB and St. Louis Team Up to Help Local Consumers with Questions and Complaints
Today, the Bureau and the City of St. Louis, Missouri announced a partnership to connect consumers with the CFPB to ask questions and submit complaints...
CFPB Releases Guides For Managing Someone Else’s Money
Today, the Bureau published four guides to help financial caregivers, particularly those who handle the finances of older Americans, carry out their duties...
Nora Dowd Eisenhower Remarks on Release of Managing Someone Else’s Money Guides
Today, we are releasing the Managing Someone Else's Money guides to help Americans of all ages better understand their responsibilities if they are called...
El CFPB Lanza Campaña Educativa Sobre Nuevas Medidas de Protección para Transferencias Internacionales de Dinero
La campaña se centra en la transparencia y las nuevas medidas de protección La Oficina para la Protección Financiera del Consumidor (CFPB, por sus siglas en...
CFPB Launches Education Campaign About New International Money Transfer Protections
Multilingual Multimedia Campaign Focuses on Transparency and New Protections The Bureau is launching a nationwide multimedia campaign to inform consumers...
CFPB Files Suit Against Borders & Borders, PLC for Paying Illegal Real Estate Kickbacks
The Bureau today filed a lawsuit in federal district court against a Kentucky law firm, Borders & Borders, PLC, and its principals, for illegally paying...
Federal Financial Regulators Proposing Joint Standards for Assessing Diversity Policies and Practices of Regulated Entities Pursuant to Section 342 of the Dodd-Frank Act
Six federal financial regulatory agencies are proposing joint standards for assessing the diversity policies and practices of the institutions they regulate.
Federal Regulators Provide Guidance on Qualified Mortgage Fair Lending Risks
Five federal regulatory agencies today issued a statement to address industry questions about fair lending risks associated with offering only Qualified...
CFPB Publishes Procedures to Ensure Consumers Making Remittance Transfers are Protected
The Bureau today published the procedures it will use in examining institutions that make remittance transfers for consumers. The Bureau is also releasing...
CFPB Report Highlights Private Student Loan Payment Processing Pitfalls
Today, the Bureau Student Loan Ombudsman released a report analyzing complaints the CFPB has received from private student loan borrowers. According to the...
CFPB Provides Guidance on Mortgage Servicing Rules
Today, the Bureau is releasing a bulletin and interim final rule to provide greater clarity to the market concerning mortgage servicing rules that take...
Regulators Encourage Institutions to Work with Borrowers Affected by Government Shutdown
Board of Governors of the Federal Reserve System CFPB Federal Deposit Insurance Corporation National Credit Union...
CFPB Takes Action Against Nonbank and Bank for Inaccurate Mortgage Loan Reporting
Today, the Bureau ordered Mortgage Master, Inc. and Washington Federal to pay civil penalties for violating the Home Mortgage Disclosure Act (HMDA), which...
CFPB Takes Action Against Meracord for Processing Illegal Debt-Settlement Fees
Payment Processor to Pay $1.376 Million for Aiding Illegal Practices by Debt-Settlement Companies Today, the Bureau announced an enforcement action against...
CFPB Finds Card Act Reduced Penalty Fees And Made Credit Card Costs Clearer
The Bureau today released a report detailing how the Credit Card Accountability Responsibility and Disclosure Act of 2009 (CARD Act) reduced penalty fees...
Federal Regulators Issue Guidance on Reporting Financial Abuse of Older Adults
Seven federal regulatory agencies today issued guidance to clarify that the privacy provisions of the Gramm-Leach-Bliley Act generally permit financial...
CFPB and Jackson, Miss, Team Up to Help Local Consumers with Questions and Complaints
Today, the Bureau and the City of Jackson, Mississippi announced a partnership to connect consumers with the CFPB to ask questions and submit complaints...
CFPB Orders Chase and JPMorgan Chase to Pay $309 Million Refund for Illegal Credit Card Practices
The Bureau ordered Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A. to refund an estimated $309 million to more than 2.1 million customers for illegal...
CFPB Spotlights Mortgage Trends with New Online Tool
Today, the Bureau launched an online tool to provide consumers with easy access to public mortgage information collected under the Home Mortgage Disclosure...
CFPB Lays Out Guidelines for Protecting Servicemembers in the Payday Lending Market
Today, the Bureau released guidelines to its examiners on how to identify consumer harm and risks related to Military Lending Act (MLA) violations when...
CFPB Finalizes Modifications to Mortgage Rules
Today the Bureau finalized amendments and clarifications to its January 2013 mortgage rules in order to help industry comply and to better protect...