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Recientemente, varias personas han recibido llamadas telefónicas o de video, de estafadores haciéndose pasar por funcionarios de la CFPB, quienes tratan de robarles su dinero. Sepa de qué estar pendiente y cómo protegerse.

Recently, several people have received phone or video calls from scammers, pretending to be CFPB employees, who are trying to steal your money. Learn what to watch for and how to protect yourself.

The CFPB filed an amicus brief to help ensure that consumers can hold debt collectors accountable for making false statements.

In December, 264 consumers started receiving checks from a series of lawsuits involving four individuals who brokered illegal high-interest credit offers to veterans.

264 consumidores comenzaron a recibir cheques de las demandas contra individuos quienes negociaron ilegales ofertas de crédito con altos intereses a veteranos.

As interest rates increased in 2022, the number of refinance mortgage originations declined, with cash-out refinances becoming a larger share of all refinances. Cash-out refinances exacerbated the 2008 financial crisis, but regulatory and market developments may have changed the risks of cash-out refinances to consumers and the mortgage market. A new analysis looks at the characteristics of these refinances and the rates of delinquency.

The CFPB has submitted input on a proposal by the California Department of Financial Protection and Innovation explaining states' critical role in oversight of providers of consumer financial products and services.

The CFPB Ombudsman’s Office shares its FY2023 Annual Report.

Individual lenders can apply to enroll in a testing pilot of alternative, tailored disclosures for construction loans designed to improve consumer understanding of loan terms and costs.

Consumidores recibirán cheques de demanda contra compañía de alivio de deuda de préstamos estudiantiles que tomó miles de dólares de sus prestatarios sin su autorización.

845 consumers will receive checks from a lawsuit against the owner of a student loan debt-relief company that withdrew hundreds of thousands of dollars from borrowers without authorization.

The CFPB works to protect servicemembers in the financial market, engage military stakeholders, and monitor the market to identify risks to servicemembers, veterans, and military families.

On November 1, the Appraisal Subcommittee – which has a seven-member federal agency board including the CFPB – will hold its next public hearing to discuss the challenges and solutions to preventing bias in the home appraisal process. Members of the public are encouraged to attend.

Continuaremos tomando los pasos necesarios para garantizar que todos los consumidores, incluyendo los inmigrantes, tengan acceso equitativo a oportunidades de crédito.

The CFPB will continue to take steps to ensure that all consumers, including immigrants, have equal access to credit opportunities.

Consumer complaints about financial products and services provide real-time insights into what individuals and families are experiencing in the financial marketplace. In August, the CFPB published our four millionth consumer complaint.

When a company that provided disputed information to a credit reporting agency is unable to determine whether the information is true or not, the law requires the company to tell the agency the information couldn’t be verified and to stop providing that information going forward.

In October, most federal student loan borrowers will make their first student loan payments since March 2020. Changes to the federal student loan program, though, may mean many borrowers are eligible for a reduced payment or a loan cancellation.

En octubre, la mayoría de los prestatarios de préstamos estudiantiles federales harán su primer pago desde marzo del 2020. Los cambios hechos al programa podrían hacer a muchos de ellos elegibles para tener pagos más bajos, o para la cancelación de sus préstamos.

Tenemos recursos para que la gente se recupere financieramente luego del paso del huracán Idalia. También para quienes envíen ayuda a las comunidades afectadas.

In the wake of Hurricane Idalia, the CFPB has resources to help people in Florida, Georgia, the Carolinas and nearby states recover financially. We also have tips for people sending help to communities who have been affected.

In the wake of the wildfires affecting Hawaii, the CFPB has tips to help you recover financially, and how to help those affected by the major disaster.

Tenemos consejos para ayudarle a recuperarse financieramente de los incendios forestales en Hawaii y para ayudarle a asistir a los afectados por este desastre.

New Mexicans submitted complaints about credit reporting, debt collection, and other products.

La gente de New Mexico nos envió quejas sobre informes de crédito, el cobro de deudas y otros productos.