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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Press release CFPB Issues Guidance to Root Out Tactics Which Charge People Fees for Subscriptions They Don’t Want
Category: Blog CFPB releases updates to mortgage servicing exam procedures
Category: Speech Deputy Director Martinez’s Prepared Remarks at the National Fair Housing Alliance Event Previewing “Our America: Lowballed”
Category: Report Servicemember reports about identity theft are increasing
Category: Press release CFPB Proposes Rule to Establish Public Registry of Terms and Conditions in Form Contracts That Claim to Waive or Limit Consumer Rights and Protections
Category: Director's statement Statement of CFPB Director Rohit Chopra on Proposed Registry of Supervised Nonbanks that Use Form Contracts to Impose Terms and Conditions that Seek to Waive or Limit Consumer Legal Protections
Category: Blog What new supervised institutions need to know about working with the CFPB
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Press release CFPB Issues Report on TransUnion, Experian, and Equifax
Category: Director's statement Statement of CFPB Director Rohit Chopra on the 2022 Annual Report of the Financial Stability Oversight Council
Category: Press release CFPB Proposes Rule to Create Repeat Offender Registry of Nonbank Financial Institutions
Category: Blog Usamos la data de quejas para ayudar a ciudades y condados a proteger a los consumidores
Category: Blog Using CFPB complaint data to help cities and counties protect the public
Category: Speech Director Chopra’s Prepared Remarks to the Financial Literacy and Education Commission
Category: Press release Los Exámenes de Supervisión de la CFPB Encuentran Fallas en el Reporte del Crédito, Uso de Tarifas Inesperadas y Engañoso Manejo de las Protecciones por COVID-19
Category: Press release CFPB Supervisory Examinations Find Credit Reporting Failures, Junk Fees, and Mishandling of COVID-19 Protections
Category: Press release Reporte de la CFPB Destaca Problemas con la Verificación de Antecedentes de Inquilinos
Category: Press release CFPB Reports Highlight Problems with Tenant Background Checks
Category: Blog The CFPB finalizes rule to increase transparency regarding key nonbank supervision tool
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Report Supervisory Highlights, Issue 28, Fall 2022
Category: Blog Sus voces guían nuestro trabajo
Category: Blog CFPB seeks further public input on big tech payment platforms
Category: Blog Estamos buscando más información del público sobre las plataformas de pago de las compañías “big tech”
Category: Blog Your voices help drive our work
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Advisory Committee on Economic Inclusion Meeting
Category: Speech Director Chopra’s Prepared Remarks at Money 20/20
Category: Report 2022 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release CFPB Takes Action to Address Junk Data in Credit Reports
Category: Report Plain Writing Act Compliance Report 2022
Category: Press release CFPB Supervisory Examinations Find Violations of Federal Law by Student Loan Servicers and University-Owned Lenders
Category: Speech Director Chopra’s Prepared Remarks at the 2022 National Association of Attorneys General Presidential Summit
Category: Press release CFPB Warns that Digital Marketing Providers Must Comply with Federal Consumer Finance Protections
Category: Blog New risks emerge as line between payments and commerce blurs
Category: Press release CFPB and Justice Department Caution Auto Finance Companies about Servicemember Protections
Category: Op-ed | Category: Speech Director Chopra’s Prepared Remarks at a Joint DOJ, CFPB Press Event on the Trident Enforcement Action
Category: Press release CFPB, DOJ Order Trident Mortgage Company to Pay More Than $22 Million for Deliberate Discrimination Against Minority Families
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Blog Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Category: Blog Using special purpose credit programs to serve unmet credit needs
Category: Press release CFPB Issues Advisory to Protect Privacy When Companies Compile Personal Data
Category: Blog Technologists wanted
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Prepared Remarks at the FDIC Meeting of the Advisory Committee on Economic Inclusion
Category: Press release CFPB Affirms Ability for States to Police Credit Reporting Markets
Category: Blog Identifying and addressing the financial needs of immigrants
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Keynote Address at the Consumer Federation of America’s 2022 Consumer Assembly
Category: Press release CFPB Launches Initiative to Improve Customer Service at Big Banks
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra in Great Falls, Montana on Relationship Banking and Customer Service
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Blog CFPB publishes Beginner’s Guide to Accessing and Using Home Mortgage Disclosure Act Data
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Press release CFPB Issues Order to Terminate Upstart No-Action Letter
Category: Blog Credit disputes: getting a clear statement of results from your furnisher
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: New Observations from Data Reported by Sixteen Servicers for May-December 2021
Category: Report Fair Lending Report of the Consumer Financial Protection Bureau 2021
Category: Blog The CFPB’s 2021 Fair Lending Annual Report to Congress
Category: Report Supervisory Highlights, Issue 26, Spring 2022
Category: Press release CFPB Supervisory Report Finds Unlawful Auto Repossessions, Breakdowns in Credit Report Disputes
Category: Press release CFPB Invokes Dormant Authority to Examine Nonbank Companies Posing Risks to Consumers
Category: Speech Director Chopra’s Prepared Remarks on the Lawsuit Against MoneyGram
Category: Press release El CFPB y la fiscal general de Nueva York demandan a MoneyGram, infractor reincidente, por dejar varadas a familias.
Category: Press release CFPB and NY Attorney General Sue Repeat Offender MoneyGram For Leaving Families High and Dry
Category: Press release 消費者金融保護局和紐約州檢察長起訴 讓家庭處於無助境地的慣犯速匯金
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Report Data Spotlight: Challenges in Rural Banking Access
Category: Press release CFPB Releases Report on Financial Challenges Facing Rural Communities
Category: Blog Busting myths about bankruptcy and private student loans
Category: Speech Director Chopra's Opening Remarks to the Community Bank and Credit Union Advisory Councils
Category: Blog Helping borrowers hold mortgage servicers accountable
Category: Report 2021 Consumer Response annual report
Category: Press release CFPB Sanctions Edfinancial for Lying about Student Loan Cancellation
Category: Director's statement CFPB Director Chopra Statement on Edfinancial and Student Loan Cancellation for Public Service
Category: Op-ed | Category: Speech “Reining in Repeat Offenders”: 2022 Distinguished Lecture on Regulation, University of Pennsylvania Law School
Category: Director's statement | Category: Press release CFPB Director Chopra Statement on Appraisal Task Force Report
Category: Press release CFPB Issues Policy on Contractual ‘Gag’ Clauses and Fake Review Fraud
Category: Op-ed | Category: Speech Prepared Remarks of Deputy Director Zixta Martinez at the National Association of Hispanic Real Estate Professionals Convention & Housing Policy Summit
Category: Blog New effort focused on financial issues facing rural communities
Category: Report GAO-IG Act Reporting
Category: Press release CFPB Moves to Thwart Illegal Auto Repossessions
Category: Press release Consumer Financial Protection Bureau Outlines Options To Prevent Algorithmic Bias In Home Valuations
Category: Blog Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Blog Appraisal discrimination is illegal under federal law
Category: Report Justice-Involved Individuals and the Consumer Financial Marketplace
Category: Press release Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Junk Fees RFI Press Call
Category: Press release Consumer Financial Protection Bureau to Examine Colleges’ In-House Lending Practices
Category: Report CFPB Report on Diversity and Inclusion within Financial Services
Category: Blog CFPB releases report on diversity and inclusion within financial services
Category: Blog It’s illegal to penalize borrowers for being religious
Category: Press release CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
Category: Blog Hold credit reporting companies accountable for incorrect reports and shoddy service
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Blog CFPB is standing up for civil rights protections
Category: Blog CFPB calls tech workers to action
Category: Blog Seven examples of unfair practices and other violations by mortgage servicers: CFPB supervision activities uncover red flags
Category: Report Supervisory Highlights, Issue 25, Fall 2021
Category: Press release CFPB Report Highlights Supervisory Findings of Wide-Ranging Violations of Law in 2021
Category: Director's statement Statement by CFPB Director Rohit Chopra on HUD Guidance on Special Purpose Credit Programs
Category: Blog Ethics Guidance to Protect the Public Trust and Detect Revolving Door Misconduct