Newsroom

Good morning. Thank you, Kara, for that kind introduction. And thank you to Women in Housing and Finance for hosting this event.

Chairwoman Waters, Ranking Member McHenry, and Members of the Committee, thank you for this opportunity to provide you with an update on the CFPB’s important work. I appear before you as the country is engaged in a national conversation on racial inequality and confronting the unprecedented pandemic.

Chairman Crapo, Ranking Member Brown, and Members of the Committee, thank you for this opportunity to provide you with an update on the CFPB’s important work. I appear before you as the country is engaged in a national conversation on racial inequality and confronting the unprecedented pandemic.

The Consumer Financial Protection Bureau issued an updated Complaint Bulletin, analyzing the more than 8,000 complaints it received from January through May 2020 that mention coronavirus or related terms (“coronavirus keywords”).

The Consumer Financial Protection Bureau (Bureau) issued today an interim final rule (IFR) that will make it easier for consumers to transition out of financial hardship caused by the COVID-19 pandemic and easier for mortgage servicers to assist those consumers.

Today I’d like to give you a high-level snapshot of what we are hearing directly from consumers through our consumer complaint process, and how we are helping consumers during this time and ensuring they have information on their rights, protections, and options.

The Consumer Financial Protection Bureau took action to help consumers receive relief during the pandemic more quickly from their credit card issuer.

The Consumer Financial Protection Bureau announced that it issued two No-Action Letter (NAL) Templates under its innovation policies.

The Consumer Financial Protection Bureau issued a report analyzing the complaints received during the COVID-19 pandemic.

The Consumer Financial Protection Bureau released a video to inform consumers that they may receive their Economic Impact Payment on a prepaid debit card starting this week.

Thank you, Secretary Mnuchin, for calling this meeting of the FSOC. In addition earlier this week, you convened the Financial Literacy and Education Commission.

To guide homeowners with federally backed loans through the process of obtaining mortgage relief, the Conference of State Bank Supervisors and the Consumer Financial Protection Bureau released a Consumer Relief Guide with borrowers’ rights to mortgage payment forbearance and foreclosure protection under the federal CARES Act.

The Consumer Financial Protection Bureau released a statement and FAQs outlining the responsibility of certain financial firms during the pandemic.

Good afternoon. It would have been great to see all of you in person, but I thank you for the opportunity to be with you here today virtually during these difficult and unprecedented times.

Good morning. Despite these difficult times, I’m pleased to be with you all today to kick off my first meeting as vice-chair of the Financial Literacy and Education Commission.

To ensure homeowners and renters have the most up to date and accurate housing assistance information during the COVID-19 national emergency, today the Consumer Financial Protection Bureau (CFPB), Federal Housing Finance Agency (FHFA), and the Department of Housing and Urban Development (HUD) launched the new mortgage and housing assistance website.

The Consumer Financial Protection Bureau today issued clarifying FAQs to support small businesses who have applied for a loan from their financial institution under the Small Business Administration’s Paycheck Protection Program.

A Consumer Financial Protection Bureau report examining the effects of the COVID-19 pandemic found that consumer credit applications declined substantially in March.

The Consumer Financial Protection Bureau (Bureau) took steps to make it easier for consumers with urgent financial needs to obtain access to mortgage credit more quickly in the middle of the COVID-19 pandemic.

The Consumer Financial Protection Bureau has released a video outlining the steps that non-filers need to take in order to receive their economic impact payments authorized by the CARES Act.

The Consumer Financial Protection Bureau announced that the Consumer Advisory Board (CAB), Community Bank Advisory Council (CBAC), the Credit Union Advisory Council (CUAC), and the Academic Research Council (ARC) will meet jointly on May 1st from 2:00 to 4:15 pm ET via conference call.

The Consumer Financial Protection Bureau (CFPB) and the Federal Housing Finance Agency (FHFA) announced the Borrower Protection Program (the Program), a new joint initiative that enables CFPB and FHFA to share servicing information to protect borrowers during the coronavirus national emergency.

The federal banking agencies issued an interim final rule to temporarily defer real estate-related appraisals and evaluations under the agencies’ interagency appraisal regulations.

The Consumer Financial Protection Bureau took steps to make it easier for consumers to receive pandemic-relief payments, including the economic impact payments authorized in the CARES Act, through prepaid accounts.

The Consumer Financial Protection Bureau took steps to ensure that consumers will be able to continue to send remittance transfers without disruption during the COVID-19 pandemic.