Federal Regulators Issue Guidance on Reporting Financial Abuse of Older Adults
Seven federal regulatory agencies today issued guidance to clarify that the privacy provisions of the Gramm-Leach-Bliley Act generally permit financial...
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CFPB and Jackson, Miss, Team Up to Help Local Consumers with Questions and Complaints
Today, the Bureau and the City of Jackson, Mississippi announced a partnership to connect consumers with the CFPB to ask questions and submit complaints...
CFPB Orders Chase and JPMorgan Chase to Pay $309 Million Refund for Illegal Credit Card Practices
The Bureau ordered Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A. to refund an estimated $309 million to more than 2.1 million customers for illegal...
CFPB Spotlights Mortgage Trends with New Online Tool
Today, the Bureau launched an online tool to provide consumers with easy access to public mortgage information collected under the Home Mortgage Disclosure...
CFPB Lays Out Guidelines for Protecting Servicemembers in the Payday Lending Market
Today, the Bureau released guidelines to its examiners on how to identify consumer harm and risks related to Military Lending Act (MLA) violations when...
CFPB Finalizes Modifications to Mortgage Rules
Today the Bureau finalized amendments and clarifications to its January 2013 mortgage rules in order to help industry comply and to better protect...
CFPB Bulletin Warns Employers Against Exclusive Use of Payroll Cards
The bulletin also explains some of the federal consumer protections that apply to payroll cards, such as fee disclosure, access to account history, limited...
Steven Antonakes Named Deputy Director of the Consumer Financial Protection Bureau
Antonakes had been serving as the acting deputy director of the CFPB. Antonakes will continue to maintain responsibility for his duties as the associate...
CFPB Puts Companies on Notice About Duty to Investigate Consumer Credit Report Disputes
The CFPB released a bulletin stressing that, under the law, these companies, called furnishers, are responsible for investigating consumer disputes...
CFPB Launches Toolkit to Help Teachers and Other Public Servants Tackle Student Debt
The CFPB is asking these employers to make a pledge to inform their employees of their options. Up to a quarter of the U.S. workforce is in public service...
CFPB Announces New Additions to Leadership Team
The Consumer Financial Protection Bureau (CFPB) announced the addition of several new members to leadership positions within the Bureau.
CFPB Examiners Find Mortgage Servicing Problems at Banks and Nonbanks
Today, the Bureau issued a report detailing mortgage servicing problems at banks and nonbanks. The report also found that many nonbanks lack robust systems...
CFPB Files Suit Against Morgan Drexen for Charging Illegal Fees and Deceiving Consumers
The company falsely claims that it does not charge consumers upfront fees for debt-relief services and falsely represents to consumers that they will become...
CFPB Releases Second Update of Exam Procedures for Mortgage Rules
Many of the new rules were directed by the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act. The rules cover the various stages of a...
CFPB Takes Action Against Castle & Cooke for Paying Employees to Steer Consumers into Expensive Mortgages
The CFPB alleges that the company violated the rule with its quarterly bonus program, which paid more than 150 Castle & Cooke loan officers greater bonus...
Consumer Financial Protection Bureau Unveils Approach to Financial Education
The report details the Bureau's three-pronged approach to improving financial literacy opportunities for consumers: education initiatives, evidence-based...
Consumer Financial Protection Bureau Announces New Senior Hires
Today the Bureau is announcing the addition of several members to senior positions within the Bureau. These positions are: the Chief Operating Officer; the...
Agencies Issue Proposed Rule to Exempt Subset of Higher-Priced Mortgage Loans from Appraisal Requirements
The proposed exemptions are intended to save borrowers time and money and to promote the safety and soundness of creditors.
The CFPB Puts Companies on Notice About Harmful Debt Collection Practices
The CFPB also announced that it is now accepting debt collection complaints and is publishing action letters for consumers to consider using in...
CFPB Finalizes April Clarifications to Mortgage Rules
Today, the Bureau finalized corrections, clarifications, and amendments to its Ability-to-Repay and mortgage servicing rules. Today's clarifications were...
CFPB Orders Auto Lenders to Refund Approximately $6.5 Million to Servicemembers
The two companies must return about $6.5 million to servicemembers for failing to properly disclose all the fees charged to participants in the companies'...
The CFPB Issues Procedural Rule on Supervising Nonbanks that Pose Risks to Consumers
Nonbanks subject to the rule are companies that offer or provide consumer financial products or services but do not have a bank, thrift, or credit union...
CFPB Issues Proposed Modifications to Mortgage Rules
The proposal issued today would resolve questions that have been identified during the implementation process and would help the rules deliver their...
CFPB and Boston Team Up to Help Local Consumers with Questions and Complaints
Today, the Bureau and the City of Boston announced a partnership to connect consumers with the CFPB to ask questions and submit complaints about financial...
FDIC and CFPB Collaborate to Develop a Tool for Older Adults to Prevent Financial Exploitation
The newest addition to the FDIC's Money Smart financial curriculum family, this stand-alone training module developed by both agencies provides information...