We’re concerned that some financial companies are unlawfully considering religion when making decisions on financial products. If you think you have been discriminated against, submit a complaint to us.
Several weeks ago, we issued a market-monitoring inquiry into “buy now, pay later” (BNPL) products and business practices. Now we are inviting anyone interested in this market to submit comments -- including families, small businesses, and international regulators.
Consumers told us how credit reporting errors affect their lives. Here are steps you can take to help hold credit reporting companies accountable.
Holiday shopping season is here. Learn more about Buy Now, Pay Later loans before using them for your holiday purchases.
A review of our 2021 supervision activities revealed unfair acts and practices, and other violations, by mortgage servicers. Here’s what to be aware of and how to find the resources you need if you’re struggling to make your mortgage payments.
If you have an adjustable-rate mortgage, reverse mortgage, HELOC, student loan, or credit card, your interest rate may be based on the LIBOR index, which is being discontinued. Here’s how to stay vigilant of changes to your index.
The CFPB Ombudsman’s Office shares its FY2021 Annual Report.
On November 30, 2021, the Debt Collection Rule became effective. These rules clarify how debt collectors can communicate with you, including what information they’re required to provide. Here are five key things to know about these new debt collection rules.
This October 14th is Annual Ombuds Day, meant to increase awareness and help educate about the ombudsman profession.
If you have a mortgage backed by HUD/FHA, USDA, or VA and are struggling to make payments due to the pandemic, you can request initial forbearance anytime during the COVID-19 National Emergency.
Many federal student loan borrowers will have their loans transferred to a new servicer. If your loans are currently being serviced by FedLoan Servicing or Granite State, this article can help you prepare for the transition to a new servicer.
Scammers are preying on renters and landlords in need of emergency rental assistance. Learn how to spot a rental assistance scam and use a federal tool to help you find your local rental assistance program.
Following the recent earthquake, people in the United States are trying to connect with family and friends in Haiti, including finding ways to send money directly. Here are resources to safely send money overseas, as well as tips to help loved ones recover and rebuild.
En efecto desde el 31 de agosto del 2021, la nueva normativa les exige a los administradores hipotecarios ofrecerles a los propietarios, oportunidades reales para evitar el “foreclosure” y mantenerse en sus viviendas, mientras algunos programas federales de aplazamiento comienzan a expirar.
Effective August 31, 2021, a new rule requires mortgage servicers to provide meaningful opportunities for homeowners to avoid foreclosure and keep their homes as certain federal forbearance programs begin to expire.
Due to a U.S. Supreme Court decision, the CDC eviction moratorium has ended. If you’re having trouble catching up on rent, utilities, or other housing expenses, here are options and resources to help you get back on your feet.
La moratoria al desalojo del CDC ha terminado gracias a una decisión de la Corte Suprema de Justicia. Si tiene problemas para ponerse al día con la renta, servicios básicos, u otros costos de vivienda, le mostramos opciones para ayudarle a recuperarse.
The CFPB’s Focus on Reentry: Criminal Justice guide provides actionable tools to help people involved in the criminal justice system and their families achieve their financial goals.
When tenants can’t pay the rent, this can be hard on landlords too. Get the facts about federal rental assistance and find out how to take advantage of help that’s available to you.
If you were a college student enrolled in an eligible college or university on or after March 13, 2020, you may qualify for emergency financial aid grants that can be used to cover expenses or costs from food, housing, course materials, technology needs, health care, child-care expenses, or money owed to your school.
Si no puede pagar la renta y teme que le desalojen, sepa que el 3 de agosto del 2021, el CDC ha emitido una nueva moratoria a los desalojos. Le mostramos lo que necesita saber al respecto.
If you are unable to pay rent and worried about eviction, the CDC issued a new eviction moratorium on August 3, 2021. Here’s what you need to know.
Some federal protections put in place to protect homeowners from foreclosure and renters from eviction during the COVID-19 pandemic ended on July 31. If you are having trouble making your rent or mortgage payments, it’s important to take action to prevent foreclosure or eviction.
Algunas de las protecciones federales que fueron establecidas para proteger a los propietarios de vivienda del “foreclosure” o ejecución financiera, y a los inquilinos del “eviction” o desalojo durante la pandemia del COVID-19, terminaron el 31 de julio. Si usted tiene problemas para pagar su renta o hipoteca, es importante que actúe ahora para prevenir la ejecución o el desalojo.
The federal foreclosure moratoria are set to expire July 31st, and lenders and mortgage servicers can start foreclosing on homes as soon as August 1st. Homeowners who are behind on their mortgages must act now to save their homes.
