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Info for consumers

Seven examples of unfair practices and other violations by mortgage servicers: CFPB supervision activities uncover red flags

CFPB’s supervision activities revealed unfair acts and practices, and other violations, by mortgage servicers. Here’s what to be aware of and how to find the resources you need if you’re struggling to make your mortgage payments.
Info for consumers

Did you get a notice that your student loans are transferring to a new servicer? Learn more about what this means for you

Many federal student loan borrowers will have their loans transferred to a new servicer. If your loans are currently being serviced by FedLoan Servicing or Granite State, this article can help you prepare for the transition to a new servicer.
Director's notebook Info for consumers

Mientras las protecciones expiran, la nueva normativa para la administración hipotecaria busca reducir las ejecuciones que sean evitables

En efecto desde el 31 de agosto del 2021, la nueva normativa les exige a los administradores hipotecarios ofrecerles a los propietarios, oportunidades reales para evitar el “foreclosure” y mantenerse en sus viviendas mientras las protecciones expiran.