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The CFPB Ombudsman’s Office shares its FY2024 Annual Report

Over 4 million consumers harmed by Lexington Law and CreditRepair.com’s illegal credit repair activities will receive refund checks beginning in December.

Este octubre, más de 250.000 consumidores que fueron perjudicados por la compañía de arrendamientos Tempoe, LLC, comenzarán a recibir cheques por correo. Tempoe engañó a los clientes de grandes comercios para que tomaran costosos contratos de arrendamiento.

In October, over 250,000 consumers harmed by leasing company Tempoe, LLC, will begin receiving refund checks in the mail. Tempoe tricked customers of major retailers into expensive lease agreements.

Tropical Storm Debby caused heavy flooding all over the eastern part of the country. We have tips to help you get back on your feet financially and prepare for an active storm season.

La tormenta tropical Debby provocó grandes inundaciones en todo el este del país. Contamos con consejos que le ayudarán a recuperarse financieramente y a prepararse para una activa temporada de tormentas.

La CFPB actuó contra la compañía All American y contra su dueño, Michel Gray, por no divulgar el costo de cobrar un cheque, usar tácticas engañosas para evitar que consumidores cancelaran o pidieran reembolso de transacciones y mentir acerca de los beneficios de los costosos préstamos del día de pago.

The CFPB took action against the check cashing and payday loan company All American and its owner, Michael Gray, for failing to disclose the cost of cashing a check, using deceptive tactics to prevent consumers from canceling or refunding a transaction, and making deceptive statements about the benefits of its high-cost payday loans.

In July, 122,507 consumers harmed by BrightSpeed Solutions and its founder, Kevin Howard, will begin receiving refund checks in the mail. CFPB sued the privately-owned, third-party payment processor for knowingly facilitating payments for companies that tricked consumers into expensive and unnecessary antivirus software or services.

Consumidores afectados por BrightSpeed Solutions y su fundador Kevin Howard, recibirán reembolsos por correo. La compañía facilitó el engaño a consumidores.

Le mostramos consejos para que recupere y reconstruya sus finanzas luego del paso del huracán Beryl, además de pasos que puede tomar con antelación para prepararse para una posible emergencia.

Here are tips to recover and rebuild financially in the aftermath of Hurricane Beryl, as well as steps you can take to prepare in advance for a potential emergency.

La CFPB publica su Reporte Anual al Congreso sobre la equidad en el crédito, describiendo las actividades ejecutorias y de supervisión, de orientación y normativas, y de difusión y educación, realizadas durante el año 2023.

Following the recent tornadoes and heavy storms, here are tips to help you recover financially and prepare in case of a season of severe weather.

Luego de la reciente ola de tornados y grandes tormentas, le ofrecemos consejos para que se recupere y prepare financieramente en caso de que llegue la temporada de temporales.

Consumers who were tricked into paying loans they did not actually owe will receive payments from the Consumer Financial Protection Bureau’s civil penalty fund.

Los consumidores quienes fueron engañados para que pagaran préstamos que, de hecho, no debían recibirán compensación del fondo de multas civiles de la CFPB.

More than 118,000 consumers who were falsely promised lower interest rates and larger loan amounts if they moved up the “LendUp Ladder” will receive checks in the mail this month.

Más de 118.000 consumidores a quienes se les prometió falsamente tasas de interés más bajas y montos de préstamos más grandes, si usaban el programa “LendUp Ladder”, recibirán este mes pagos por correo.

The annual percentage rate (APR) margins, the amount of interest credit card issuers charge cardholders on top of benchmark rates, have reached an all-time high.

More than 8,500 consumers who were misled and charged illegal fees by Performance SLC for federal student loan debt-relief services will receive checks in the mail this month.

Este mes, más de 8.500 consumidores que fueron engañados, y pagaron tarifas ilegales a Performance SLC por servicios de alivio de deudas de préstamos estudiantiles federales, recibirán cheques por correo.

Recientemente, varias personas han recibido llamadas telefónicas o de video, de estafadores haciéndose pasar por funcionarios de la CFPB, quienes tratan de robarles su dinero. Sepa de qué estar pendiente y cómo protegerse.

Recently, several people have received phone or video calls from scammers, pretending to be CFPB employees, who are trying to steal your money. Learn what to watch for and how to protect yourself.

In December, 264 consumers started receiving checks from a series of lawsuits involving four individuals who brokered illegal high-interest credit offers to veterans.