Twitter: Let’s chat!
We're excited to co-host a twitter chat with the Federal Trade Commission and the General Services Administration as part of National Consumer Protection...
Blog
So, how do I submit a complaint?
This post is part of a series for National Consumer Protection Week We began taking credit card complaints in July 2011, and we now can help with complaints...
Protect yourself from buyer’s remorse
This blog post is part of a series for National Consumer Protection Week When you buy something it's hard to know if you're getting the best deal – and that...
Save like Mike
Mike's not that different from most consumers. Like so many of us he makes sacrifices to get the things he wants. And he knows that the only way to get...
Student debt and health care
We need your input to help student loan borrowers experiencing distress and default. Learn more about this project and how you can contribute ideas. We want...
Student debt and schools
Many communities face shortages of teachers in areas of critical need, including science and math. These teacher shortages are felt most acutely in rural...
Help stop the student debt domino effect
Today, we announced that we're gathering information to come up with a plan to address the challenges many struggling borrowers face to find a more...
Hit or myth?
Sometimes people in the military have interesting beliefs about things that impact their finances. Sometimes they're correct; sometimes they're partially...
Is your credit report wrong? How to find out and fix it
The Federal Trade Commission this week released its latest findings in a ten-year study on the accuracy of credit reports. This report is another reminder...
Tax time
I know, you don't have to file your taxes until April 15th (and if you're in a combat zone you can delay even longer), but you may want to file as soon as...
Protecting funds from the Cobell v. Salazar settlement
Hundreds of thousands of Native Americans started getting the first payments last week as part of a long-awaited settlement with the federal government over...
Giving or receiving gift cards? Know the terms and avoid surprises
My family and I just moved into a new house. With all the packing and unpacking, my kids and I found three gift cards we had forgotten about. Mine was from...
Paying for college [beta]
Americans owe more than a trillion dollars in student loan debt. That's more than we owe on credit cards, more than we owe on car loans – and it's still...
Access, Data and Scale – Strategies to making the market work better for low-income and economically vulnerable consumers
Many of the low-income and economically vulnerable consumers we serve through the Office of Financial Empowerment face barriers to accessing affordable...
Sharing consumer complaint data with state agencies
We help consumers with complaints about credit cards, mortgages, student loans, checking accounts, savings accounts, credit reporting, bank services, and...
Why you should be suspicious of government logos
No, really. Just because something has a government logo on it doesn't mean that it's legitimate. Just today, we announced that we're cracking down on two...
Prepare your finances for emergencies
Hurricane Sandy reminded us that disasters – storms, fires, floods, earthquakes – can happen to anyone, and when they do you have little time to react. If...
VA trademarks ‘GI Bill’ to shield vets from deceptive marketing
An important step to ensure that servicemembers and veterans are not seen simply as "dollar signs in uniform." We continue to work with federal and state...
The first year at the CFPB Ombudsman’s Office
Today, I want to share with you our first CFPB Ombudsman's annual report describing the work we've done in the last year. Each year we plan on delivering...
You have a right to see specialty consumer reports too
You have the right to know what nationwide specialty consumer reporting companies are saying about you. And you're entitled to one free report each year...
Don’t take a bath on a flood-damaged car
Hurricanes and severe storms can bring misery to a lot of people. We've all seen recent images of houses and cars submerged in water. Have you ever wondered...
Buyer beware – Potentially deceptive mortgage ads are targeting veterans and older Americans
Today, along with the Federal Trade Commission (FTC), our Office of Enforcement sent letters to a number of lenders concerning potential violations of the...
Honoring those who have worn the uniform, working for military families
November 11th, Veterans Day, is a day for our nation to thank all those who have worn the uniform of our country. They answered the call to serve, and we...
Checklist to rebuild your finances
Americans up and down the East Coast are still coping with the devastation of Hurricane Sandy. Power outages, food shortages, and long lines at the gas pump...
Protecting and rebuilding your finances after a disaster
After the shock of a disaster, it's time to rebuild. Starting over requires a lot of complex choices, uncertainty and expense. Being prepared and knowing...