Reports

Office of Research Publication

Published FEB 22, 2018

Quarterly consumer credit trends: Public records

Quarterly consumer credit trends reports focus on a specific consumer financial product or issue using a longitudinal, nationally-representative sample of de-identified credit records maintained by a nationwide credit reporting company.

By Office of Research

Data point

Published DEC 22, 2017

Federal Reserve Bulletins on Trends in Home Mortgage Disclosure Act (HMDA) Data

These reports provide overviews and assess annual data reported under HMDA.

Office of Research Publication

Published NOV 01, 2017

Quarterly consumer credit trends: Growth in longer-term auto loans

Quarterly consumer credit trends reports focus on a specific consumer financial product or issue using a longitudinal, nationally-representative sample of de-identified credit records maintained by a nationwide credit reporting agency.

By Office of Research

Consumer complaint

Published OCT 31, 2017

Monthly Complaint Report, Vol. 26

This special edition Monthly Complaint Report takes a closer look at servicemember complaints from all 50 states.

Industry and markets

Published OCT 18, 2017

Consumer Protection Principles: Consumer-authorized financial data sharing and aggregation

These consumer protection principles are intended to help safeguard consumer interests as the consumer-authorized aggregation services market develops.

Consumer education and empowerment

Published SEP 26, 2017

Financial well-being in America

This report presents the findings of a national survey that examined the financial well-being of U.S. adults. The report shows the distribution of financial well-being scores for the U.S. adult population and for selected subgroups.

Office of Research Publication

Published AUG 16, 2017

CFPB data point: Student loan repayment

Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and regulations to inform the public discourse.

By Office of Research

Office of Research Publication

Published AUG 04, 2017

CFPB data point: Frequent overdrafters

Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and regulations to inform the public discourse.

By Office of Research

Consumer complaint

Published AUG 01, 2017

Monthly Complaint Report, Vol. 25

This Monthly Complaint Report provides a high-level snapshot of trends in consumer complaints.

Consumer complaint

Published JUN 27, 2017

Monthly Complaint Report, Vol. 24

This Monthly Complaint Report provides a high-level snapshot of trends in consumer complaints.

Office of Research Publication

Published JUN 07, 2017

CFPB data point: Becoming credit visible

Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and regulations to inform the public discourse.

By Office of Research

Consumer complaint

Published MAY 31, 2017

Monthly Complaint Report, Vol. 23

The CFPB’s Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the attention of companies, and assists in addressing their complaints.

Consumer education and empowerment

Published MAY 26, 2017

CFPB Financial Well-Being Scale: Scale development technical report

This technical report describes the development and scoring procedures of the CFPB Financial Well-Being Scale.

Consumer complaint

Published APR 25, 2017

Monthly Complaint Report, Vol. 22

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

Consumer complaint To Congress

Published APR 03, 2017

2016 Consumer Response annual report

We began consumer response operations on July 21, 2011, as the nation’s first federal agency specifically mandated to protect American consumers in the financial marketplace.

Consumer complaint

Published MAR 28, 2017

Monthly Complaint Report, Vol. 21

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

Consumer complaint

Published FEB 28, 2017

Monthly Complaint Report, Vol. 20

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

Consumer complaint

Published FEB 08, 2017

Monthly Complaint Report, Vol. 19

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

Office of Research Publication

Published JAN 12, 2017

Consumer Experiences With Debt Collection: Findings From the CFPB’s Survey on Consumer Views on Debt

This report presents the results of the Survey of Consumer Views on Debt, which was conducted by the CFPB between December 2014 and March 2015 to better...

By Office of Research

Consumer complaint

Published DEC 27, 2016

Monthly Complaint Report, Vol. 18

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

Consumer complaint

Published NOV 29, 2016

Monthly Complaint Report, Vol. 17

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

Consumer complaint

Published OCT 25, 2016

Monthly Complaint Report, Vol. 16

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

Consumer complaint

Published SEP 27, 2016

Monthly Complaint Report, Vol. 15

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

Consumer complaint

Published AUG 30, 2016

Monthly Complaint Report, Vol. 14

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

Consumer complaint

Published JUL 26, 2016

Monthly Complaint Report, Vol. 13

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

Data point: Mortgage trends