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Reports

We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.

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To Congress
Published

State of Bureau Websites and Digital Services

These reports provide an overview of the Bureau’s publicly available website and digital services and electronic signature usage, in accordance with the reporting requirements of the 21st Century Integrated Digital Experience Act or the 21st Century IDEA (Public Law No. 115-336).
To Congress
Published

Annual Report on the TILA, EFTA, and CARD Act

This Report provides the information required to be reported by provisions of the Truth in Lending Act (TILA), the Electronic Fund Transfer Act (EFTA), and the Credit Card Accountability Responsibility and Disclosure Act (CARD Act) for the periods January 1, 2016–December 31, 2016, and January 1, 2017–December 31, 2017.
To Congress
Published

Financial report fiscal year 2020

The financial report provides readers with the summary results of the BCFP’s operational activity and it is the principal statement of our accountability to the American people, the United States Congress, and the President of the United States.
To Congress
Published

2018 BCFP Annual Employee Survey Results

More than 72 percent of the Bureau of Consumer Financial Protection (BCFP) employee population responded to the seventh annual employee survey conducted between Aug. 6 and Aug. 31, 2018. We’ll use feedback from tools like the annual employee survey in developing strategies to serve employees’ needs better.
To Congress
Published

Semi-Annual Report Fall 2017

I am pleased to present the Bureau of Consumer Financial Protection’s (Bureau’s) Semi-Annual Report to Congress for the period beginning April 1, 2017 and ending September 30, 2017.


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