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State of Bureau Websites and Digital Services

On December 20, 2018, the President signed into law the 21st Century Integrated Digital Experience Act or the 21st Century IDEA, Public Law No. 115-336. The Act, which is applicable to the Consumer Financial Protection Bureau as an executive agency, mainly seeks to improve the digital services of executive agencies. 

According to the Act, the Bureau’s Director is required to submit information to Congress and to the Director of the Office of Management and Budget (OMB) about the state of Bureau websites and digital services as compared with best practice requirements detailed in the Act. These best practices include accessibility in accordance with section 508 of the Rehabilitation Act of 1973, consistent visual design, attention to user needs, functionality on mobile devices, and providing web services over a standard secure connection.

Full report

Read the full report on websites and digital services