What should I do if I don’t understand one of my mortgage closing documents?
If you don't understand a closing document, ask your lender about it right away.
If you have an attorney, you should also ask your attorney. If you don’t have an attorney, ask your settlement agent.
You can also explore our interactive guide to the Closing Disclosure.
You can also look for additional information on Ask CFPB.
If you have a problem with your mortgage closing process, you should discuss the problem with your lender. You can also submit a complaint to the CFPB online or by calling (855) 411-CFPB (2372). We’ll forward your complaint to the lender and work to get you a response, generally in 15 days. You may also wish to get your own attorney to take a look at your issue.