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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Blog We are extending the deadline for comments about data brokers
Category: Blog The CFPB has entered the chat
Category: Report Chatbots in consumer finance
Category: Press release CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking
Category: Report Chatbots in consumer finance
Category: Blog Have medical debt? Anything already paid or under $500 should no longer be on your credit report
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra at the 2023 American Economic Liberties Project Anti-Monopoly Summit
Category: Report Medical Credit Cards and Financing Plans
Category: Press release CFPB Issues Rule to Facilitate Orderly Wind Down of LIBOR
Category: Blog Credit reporting companies should do more to ensure that servicemembers receive the free credit monitoring services they are legally entitled to
Category: Press release CFPB Joins Other Financial Regulatory Agencies in Issuing Statement on Completing the LIBOR Transition
Category: Report Consumer Credit and the Removal of Medical Collections from Credit Reports
Category: Speech Director Chopra’s Prepared Remarks on the Interagency Enforcement Policy Statement on “Artificial Intelligence”
Category: Speech Prepared Remarks of Director Rohit Chopra at the April 2023 Financial Literacy and Education Commission
Category: Testimony Written Testimony of James S. Rice, Assistant Director, Office of Servicemember Affairs, before the U.S. Senate Committee on Veterans’ Affairs
Category: Press release CFPB Issues Guidance to Address Abusive Conduct in Consumer Financial Markets
Category: Speech Director Rohit Chopra’s Prepared Remarks at the University of California Irvine Law School
Category: Press release CFPB Finalizes Rule to Create a New Data Set on Small Business Lending in America
Category: Speech Director Chopra’s Remarks at the NCRC Just Economy Conference
Category: Press release La CFPB Finaliza Normativa para Crear un Nuevo Conjunto de Datos para el Crédito a la Pequeña Empresa en el País
Category: Blog Share your experiences with data brokers
Category: Press release CFPB Enhances Tool to Promote Competition and Comparison Shopping in Credit Card Market
Category: Press release CFPB Launches Inquiry Into the Business Practices of Data Brokers
Category: Report Supervisory Highlights Junk Fees Special Edition, Issue 29, Winter 2023
Category: Speech Deputy Director Martinez’s Prepared Remarks at the Consumer Law Scholars Conference
Category: Report Public Benefits Delivery & Consumer Protection
Category: Blog Tell us about your experiences with rental background checks and fees
Category: Blog Opine acerca de sus experiencias con las revisiones de antecedentes a inquilinos y sus tarifas
Category: Blog Why the largest credit card companies are suppressing actual payment data on your credit report
Category: Blog Por qué las grandes compañías emisoras de tarjetas de crédito suprimen datos reales de pagos en su informe de crédito
Category: Report Market Snapshot: Trends in Third-Party Debt Collections Tradelines Reporting
Category: Blog Debt collectors re-evaluate medical debt furnishing in light of data integrity issues
Category: Press release CFPB Proposes Rule to Rein in Excessive Credit Card Late Fees
Category: Director's statement Director Chopra’s Remarks on Press Call for Credit Card Late Fees NPRM
Category: Press release La CFPB Propone Normativa para Frenar el Cobro de Excesivas Penalidades por Atraso con Tarjetas de Crédito
Category: Blog Office of Research blog: Credit score transitions during the COVID-19 pandemic
Category: Press release La CFPB Emite Normativa para Eliminar Tácticas que Cobran Tarifas a los Consumidores por Suscripciones que no Quieren Tener
Category: Press release CFPB Issues Guidance to Root Out Tactics Which Charge People Fees for Subscriptions They Don’t Want
Category: Blog CFPB releases updates to mortgage servicing exam procedures
Category: Report Servicemember reports about identity theft are increasing
Category: Director's statement Statement of CFPB Director Rohit Chopra on Proposed Registry of Supervised Nonbanks that Use Form Contracts to Impose Terms and Conditions that Seek to Waive or Limit Consumer Legal Protections
Category: Press release CFPB Proposes Rule to Establish Public Registry of Terms and Conditions in Form Contracts That Claim to Waive or Limit Consumer Rights and Protections
Category: Press release La CFPB Propone Normas para Establecer un Registro Público de Términos y Condiciones en las Formas de Contratos que Puedan Escindir o Limitar los Derechos y Protecciones al Consumidor
Category: Blog What new supervised institutions need to know about working with the CFPB
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Press release CFPB Issues Report on TransUnion, Experian, and Equifax
Category: Director's statement Statement of CFPB Director Rohit Chopra on the 2022 Annual Report of the Financial Stability Oversight Council
Category: Press release CFPB Proposes Rule to Create Repeat Offender Registry of Nonbank Financial Institutions
Category: Press release La CFPB Propone Registro para Detectar Delincuentes Reincidentes
Category: Press release La CFPB Toma Acciones Contra Carrington Mortgage por negarle a Propietarios sus Derechos Bajo la Ley CARES
Category: Press release CFPB Takes Action Against Carrington Mortgage for Cheating Homeowners out of CARES Act Rights
Category: Press release Los Exámenes de Supervisión de la CFPB Encuentran Fallas en el Reporte del Crédito, Uso de Tarifas Inesperadas y Engañoso Manejo de las Protecciones por COVID-19
Category: Press release CFPB Supervisory Examinations Find Credit Reporting Failures, Junk Fees, and Mishandling of COVID-19 Protections
Category: Blog The CFPB finalizes rule to increase transparency regarding key nonbank supervision tool
Category: Press release CFPB Issues Guidance to Address Shoddy Investigation Practices by Consumer Reporting Companies
Category: Report Supervisory Highlights, Issue 28, Fall 2022
Category: Blog CFPB seeks further public input on big tech payment platforms
Category: Blog Estamos buscando más información del público sobre las plataformas de pago de las compañías “big tech”
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Advisory Committee on Economic Inclusion Meeting
Category: Speech Director Chopra’s Prepared Remarks at Money 20/20
Category: Press release CFPB Takes Action to Address Junk Data in Credit Reports
Category: Blog Mortgage Borrowers Can Challenge Inaccurate Appraisals Through the Reconsideration of Value Process
Category: Press release CFPB Supervisory Examinations Find Violations of Federal Law by Student Loan Servicers and University-Owned Lenders
Category: Blog Furnishers have an obligation to investigate consumer disputes
Category: Speech Director Chopra’s Prepared Remarks at the 2022 National Association of Attorneys General Presidential Summit
Category: Press release CFPB Warns that Digital Marketing Providers Must Comply with Federal Consumer Finance Protections
Category: Blog New risks emerge as line between payments and commerce blurs
Category: Press release CFPB and Justice Department Caution Auto Finance Companies about Servicemember Protections
Category: Blog CFPB recognizes national whistleblower day
Category: Press release CFPB Publishes Analysis of Potential Impacts of Medical Debt Credit Reporting Changes
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Blog Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Category: Press release CFPB Issues Advisory to Protect Privacy When Companies Compile Personal Data
Category: Report Credit Card Line Decreases
Category: Blog New report explores the impact of credit card line decreases on consumers
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Prepared Remarks at the FDIC Meeting of the Advisory Committee on Economic Inclusion
Category: Press release CFPB Affirms Ability for States to Police Credit Reporting Markets
Category: Press release CFPB Helps Survivors Mitigate the Financial Consequences of Human Trafficking
Category: Blog Measuring the impact of financial institution overdraft programs on consumers
Category: Blog Buy Now, Pay Later and Credit Reporting
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Keynote Address at the Consumer Federation of America’s 2022 Consumer Assembly
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Press release CFPB Issues Order to Terminate Upstart No-Action Letter
Category: Blog Credit disputes: getting a clear statement of results from your furnisher
Category: Blog Explainer: What is nonbank supervision?
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: New Observations from Data Reported by Sixteen Servicers for May-December 2021
Category: Blog Support Spanish-speaking customers with Spanish-language disclosures
Category: Blog Credit reporting companies and furnishers have obligations to assure accuracy in consumer reports
Category: Blog Exams lead to remediation for private loan servicers’ unfair practices
Category: Press release CFPB Supervisory Report Finds Unlawful Auto Repossessions, Breakdowns in Credit Report Disputes
Category: Report Supervisory Highlights, Issue 26, Spring 2022
Category: Blog Overcharging for add-on products on auto loans
Category: Press release CFPB Invokes Dormant Authority to Examine Nonbank Companies Posing Risks to Consumers
Category: Speech Director Chopra’s Prepared Remarks on the Lawsuit Against MoneyGram
Category: Press release El CFPB y la fiscal general de Nueva York demandan a MoneyGram, infractor reincidente, por dejar varadas a familias.
Category: Press release CFPB and NY Attorney General Sue Repeat Offender MoneyGram For Leaving Families High and Dry
Category: Press release 消費者金融保護局和紐約州檢察長起訴 讓家庭處於無助境地的慣犯速匯金
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Report Data Spotlight: Challenges in Rural Banking Access