Newsroom

On behalf of the Bureau, let me welcome all of you and say that we much appreciate this opportunity to discuss consumer financial markets with so many...

CFPB Finds Qualified Students Were Blocked From Affordable Loan Repayment Plans; Updates Student Loan Servicing Exam Procedures.

Bureau Alleges Lenders Did Not List Required Annual Percentage Rate in Online Loan Advertisements.

Report Highlights Violations in Auto Origination, Debt Collection, Mortgage Origination and Small-dollar Lending.

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

Online Guide and Shopping Sheet Help Consumers Evaluate Costs and Shop for Auto Loans.

Welcome to this meeting of our Consumer Advisory Board. It is a pleasure to be here in Little Rock today, and I look forward to our conversation. The...

Today, we are releasing our fourth report on this market, which is a study of single-payment auto title loans. Our study analyzed nearly 3.5 million loans...

Majority of Auto Title Loan Business Comes From Borrowers Stuck In Debt for Most of the Year.

Minority Borrowers Who Paid Higher Rates for Auto Loans Will Receive Up to $21.9 Million.

Subprime "Buy Here Pay Here" Dealer Hid Finance Charges, Deceived Consumers The Bureau today took action against Herbies Auto Sales, a buy-here pay-here...

One of Nation's Biggest "Buy-Here, Pay-Here" Auto Dealers Provided Inaccurate Credit Information Today the Bureau is taking action against CarHop, one of...

Bureau Sued Auto Lender Earlier This Year for Deception and Threats to Contact Commanding Officers Today the Bureau filed an administrative order against...

Westlake Services and Wilshire Consumer Credit Pressured Borrowers with Illegal Threats and Phony Caller IDs.

Company to Pay $18 Million to Minority Auto Borrowers, $3 Million to Credit Card.

African-American, Hispanic, and Asian and Pacific Islander Borrowers Will Receive $24 Million.

Auto Loan Company Misled Servicemembers About Consequences of Nonpayment Today the Bureau sued an auto loan company, Security National Automotive Acceptance...

Bureau Publishes Exam Procedures for Supervised Companies in $900 Billion Market.

The Bureau today took its first action against a "buy-here, pay-here" car dealer. The dealer, DriveTime, harmed consumers by making harassing debt...

Thank you all for joining us today, and allow me to recognize Chair Tedesco, the Commissioner of the Financial Consumer Agency of Canada, who is here, as...

Bureau Supervision Uncovers Auto-Lending Discrimination at Banks and Obtains $56 Million for Harmed Consumers.

Thank you for joining us. Today the Bureau is taking action against an auto finance company that distorted consumer credit records for years. Texas-based...

First Investors Fined $2.75 Million for Knowingly Providing Inaccurate Information to Credit Reporting Agencies for Years Today the Bureau is taking action...

Consumer Financial Protection Bureau (CFPB) Director Richard Cordray issued the following statement responding to news that BMO Harris Bank plans to pay auto dealers a flat percentage of the loan amount to compensate dealers for originating indirect auto loans.

Thank you all for joining us. Today we are announcing that the Consumer Bureau is taking its first enforcement action against discriminatory auto lending...