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Category: Speech |
Published

Statement by CFPB’s Holly Petraeus on DOJ, FDIC Enforcement Actions Against Sallie Mae
Archived

WASHINGTON, D.C. — Today, the U.S. Department of Justice announced an enforcement action against Sallie Mae (also known as Sallie Mae Bank and Navient Solutions), the largest servicer of federal and private student loans, which was found to be systematically violating the legal rights of U.S. servicemembers. The Federal Deposit Insurance Corporation (FDIC) also reached […]

Category: Testimony |
Published

Hollister K. Petraeus Before the U.S. Senate Committee on Commerce, Science & Transportation
Archived

Chairman Rockefeller, Ranking Member Thune, and distinguished Members of the Committee, I’d like to thank you for the opportunity to speak with you today concerning consumer protection for the military, particularly in the area of predatory lending to servicemembers and their families.

Category: Speech |
Published

Remarks by Hollister K. Petraeus at the Department of Defense Worldwide Education Symposium
Archived

Although I often heard about the issues I mentioned, I was surprised to hear at nearly every stop about the challenges that servicemembers and Education Services Officers were facing when it came to decisions about where to spend hard-earned GI Bill and Tuition Assistance benefits. Here are some of the stories that I heard:

Category: Speech |
Published

Prepared Remarks by Holly Petraeus at Military Permanent Change of Station (PCS) Guidance for Mortgage Servicers Press Conference
Archived

We’re pleased to have the support of the prudential regulators who signed the guidance we’re announcing today – the Federal Reserve Board, the FDIC, the NCUA and the OCC – as well as that of the FHFA, the Department of Defense, the VA, USDA, Treasury, Justice, and HUD.

Category: Speech |
Published

Testimony of Hollister K. Petraeus before the Senate Committee on Banking, Housing, and Urban Affairs
Archived

Chairman Johnson, Ranking Member Shelby, and distinguished members of the Committee: thank you for the opportunity to speak with you today about the Office of Servicemember Affairs at the Consumer Financial Protection Bureau (CFPB), and the role we play in the financial well-being of servicemembers and their families.

Category: Speech |
Published

Testimony of Hollister K. Petraeus Before the U.S. Senate Committee on Homeland Security and Governmental Affairs Subcommittee on Oversight of Government Management, the Federal Workforce, and the District of Columbia
Archived

Consider this mandate to educate servicemembers and their families to be one of the OSA’s highest priorities. In my years working with servicemembers and their families, I have seen them targeted by financial scams and unethical practices that might have been avoided if they knew the costs and the red flags of a bad deal.

Category: Testimony |
Published

Testimony of Holly Petraeus before the House Committee on Veterans Affairs
Archived

The Dodd-Frank Act authorizes the OSA to work in partnership with the Pentagon to see that military personnel and their families receive strong financial education, to monitor their complaints about consumer financial products and services – and responses to those complaints – and to coordinate efforts by federal and state agencies to improve consumer financial protection measures for military families.