Synchrony Bank, f/k/a GE Capital Retail Bank
The Bureau ordered GE Capital Retail Bank, now known as Synchrony Bank, to provide an estimated $225 million in relief to consumers harmed by illegal and...
Enforcement actions
When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.
The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .
SunTrust Mortgage, Inc.
The Bureau, Department of Justice (DOJ), Department of Housing and Urban Development (HUD), and attorneys general in 49 states and the District of Columbia...
Stonebridge Title Services, Inc.
The Bureau ordered a New Jersey company, Stonebridge Title Services Inc., to pay $30,000 for paying illegal kickbacks for referrals.
JRHBW Realty, Inc., d/b/a RealtySouth; TitleSouth, LLC
The Bureau ordered RealtySouth, the largest real estate firm in Alabama, to pay $500,000 for inadequate disclosures that could leave consumers unaware of...
Bank of America, N.A. and FIA Card Services, N.A.
CFPB has ordered Bank of America, N.A. and FIA Card Services, N.A. to provide an estimated $727 million in relief to consumers harmed by practices related...
ITT Educational Services, Inc.
On February 26, 2014, the CFPB filed a lawsuit against ITT Educational Services, Inc. (ITT) in the U.S. District Court for the Southern District of Indiana.
1st Alliance Lending, LLC (First Alliance)
The Bureau ordered a Connecticut mortgage lender, 1st Alliance Lending, LLC (First Alliance), to pay an $83,000 civil money penalty for violating federal...
PHH Corporation, PHH Mortgage Corporation, PHH Home Loans, LLC, Atrium Insurance Corporation, and Atrium Reinsurance Corporation
CFPB initiated an administrative proceeding against PHH Corporation and its affiliates (PHH), alleging PHH harmed consumers through a mortgage insurance...
Fidelity Mortgage Corporation and Mark Figert
CFPB ordered a Missouri mortgage lender, Fidelity Mortgage Corporation, and its former owner and current president, Mark Figert, to pay $81,076 for...
American Express Travel Related Services Company, Inc.
The CFPB ordered American Express to refund an estimated $59.5 million to more than 335,000 consumers for illegal credit card practices.
American Express Centurion Bank
The CFPB ordered American Express to refund an estimated $59.5 million to more than 335,000 consumers for illegal credit card practices.
American Express Bank, FSB
The CFPB ordered American Express to refund an estimated $59.5 million to more than 335,000 consumers for illegal credit card practices.
National City Bank
The CFPB ordered National City Bank to pay $80 million in damages to African-American, Hispanic, and Asian and Pacific Islander consumers harmed by National...
Ally Financial Inc. and Ally Bank
The CFPB ordered Ally Financial Inc. and Ally Bank to pay $80 million in damages to African-American, Hispanic, and Asian and Pacific Islander consumers...
Ocwen Financial Corp. and Ocwen Loan Servicing, LLC
The Bureau, authorities in 49 states, and the District of Columbia filed a proposed court order requiring the country's largest nonbank mortgage loan...
CashCall, Inc.; WS Funding, LLC; Delbert Services Corporation; and J. Paul Reddam
On December 16, 2013, the Bureau filed a complaint in U.S. District Court for the District of Massachusetts against online loan servicer CashCall Inc.; its owner J. Paul Reddam; WS Funding, LLC, a subsidiary; and Delbert Services Corporation, an affiliate, for collecting money consumers did not owe.
GE Capital Retail Bank and CareCredit LLC
The Bureau ordered GE Capital Retail Bank and its subsidiary, CareCredit, to refund up to $34.1 million to potentially more than 1 million consumers who...
Cash America International, Inc.
CFPB today took action against a payday lender by ordering Cash America International, Inc. to refund consumers for robo-signing court documents in debt...
Republic Mortgage Insurance Company
On November 15, 2013, the Bureau took action against Republic Mortgage Insurance Corporation (RMIC), for allegedly paying illegal kickbacks to mortgage lenders in exchange for business.
Borders & Borders, PLC; Harry Borders; John Borders, Jr.; and J. David Borders
The Bureau today filed a lawsuit in federal district court against a Kentucky law firm, Borders & Borders, PLC, and its principals, for illegally paying...
Mortgage Master, Inc.
The Bureau ordered Mortgage Master to pay a civil penalty of $425,000, correct and resubmit its 2011 HMDA data, and develop and implement an effective HMDA...
Washington Federal
The CFPB ordered Mortgage Master, Inc. and Washington Federal to pay civil penalties for violating the Home Mortgage Disclosure Act (HMDA).
Meracord LLC and Linda Remsberg
The Bureau announced an enforcement action against Meracord LLC, a leading debt-settlement payment processor, for allegedly helping others to collect...
JPMorgan Chase Bank, N.A.; and Chase Bank USA, N.A.
The CFPB ordered Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A. to refund an estimated $309 million to more than 2.1 million customers for illegal...
Morgan Drexen, Inc. and Walter Ledda
The CFPB filed a lawsuit in federal district court against a Nevada corporation, Morgan Drexen, Inc., and its president and chief executive officer, Walter...