I deposited a check and waited until I was able to withdraw the money from the bank. I later found out that the check was fraudulent. The bank/credit union took the money back, and now my account is overdrawn. Can they charge me an overdraft fee?
I wrote a check and the person I gave it to increased the amount of the check before cashing it. The bank/credit union paid the higher amount rather than the amount I had written. What can I do?
I closed my interest-bearing account, but the bank/credit union did not pay me interest up until the day I withdrew the money. Why?
How do I get my money back after I discover an unauthorized transaction or money missing from my bank account?
I made a cash deposit into my checking account. I attempted a withdrawal later that day and was told I could not withdraw until tomorrow. Can the bank do this?
I opened a new checking account and my bank/credit union won't let me withdraw my funds. Can the bank/credit union do this?
My bank/credit union charged me a fee for overdrawing my account even though I never agreed to let them do so. What can I do?
If I opted into debit overdraft, can the bank/credit union still decline a debit purchase if it would overdraw my account?
A telemarketer took money from my checking account even though I did not agree to buy anything. Can I get the money back?
I gave my debit/ATM card to a friend and told them only to take out a small amount, but they took out more money. My bank/credit union won't refund the money. Does the bank/credit union have to give it back to me?
I lost my debit card, or it was stolen, and someone took money out of my account. Can I get my money back?
I lost a check written to me before I endorsed it by signing the back of the check. What should I do?
I wrote a check to a merchant or store, and they lost it. They say I have to pay again. Do I have to pay?
I have a joint checking account. The other person closed the account without telling me. Is that allowed?
I have a joint checking account with my spouse. I would like to remove my spouse from the account. Can I do that?
I have a joint checking account with another person. They transferred all the money out of the account and into their own private account without my permission. They then closed the account. Can they do that?
If I paid someone through my bank or credit union's online bill pay service, why did the person receive a paper check?
My family member signed a power of attorney (POA) but when I took it to the bank/credit union, I was told the POA has to be on the bank/credit union's form. What can I do?
I went to my bank or credit union and was told that money had been taken out of my account using a power of attorney (POA) I never signed. What can I do?