Bank accounts common issues

A "veteran's advisor" said they could help me get my Aid and Attendance benefit from the Department of Veterans Affairs (VA) for a fee. Is this legitimate?

A telemarketer took money from my checking account even though I did not agree to buy anything. Can I get the money back?

Can a debt collector take my federal benefits, like Social Security or VA payments?

How do I get my money back after I discover an unauthorized transaction or money missing from my bank account?

How do I stop automatic payments from my bank account?

I bounced a check. Will this show up on my credit report?

I cashed a check at my bank/credit union but later the check was found to be fraudulent. Do I have to repay the bank/credit union?

I closed my interest-bearing account, but the bank/credit union did not pay me interest up until the day I withdrew the money. Why?

I deposited a check and waited until I was able to withdraw the money from the bank. I later found out that the check was fraudulent. The bank/credit union took the money back, and now my account is overdrawn. Can they charge me an overdraft fee?

I gave my debit/ATM card to a friend and told them only to take out a small amount, but they took out more money. My bank/credit union won't refund the money. Does the bank/credit union have to give it back to me?

I have a joint account with someone who died. What happens now?

I have a joint checking account with another person. They transferred all the money out of the account and into their own private account without my permission. They then closed the account. Can they do that?

I have a joint checking account with my spouse. I would like to remove my spouse from the account. Can I do that?

I have a joint checking account. The other person closed the account without telling me. Is that allowed?

I lost a check written to me before I endorsed it by signing the back of the check. What should I do?

I lost a check written to me. Someone forged my signature on the back of the check and then cashed it. What can I do?

I lost my debit card, or it was stolen, and someone took money out of my account. Can I get my money back?

I made a cash deposit into my checking account. I attempted a withdrawal later that day and was told I could not withdraw until tomorrow. Can the bank do this?

I opened a new checking account and my bank/credit union won't let me withdraw my funds. Can the bank/credit union do this?

I opted into debit overdraft but the bank/credit union still declined to allow a debit purchase I made. Can the bank do that?

I received a check and tried to cash it at the bank/credit union that holds the account on which the check is written. The bank/credit union charged me a fee for cashing a check. Can a bank/credit union do that?

I received an email from my bank or credit union asking me to "verify" my account information. What should I do?

I tried to cash a check at a bank/credit union where I don't have an account. The bank/credit union made me show identification. Is that allowed?

I went to my bank or credit union and was told that money had been taken out of my account using a power of attorney (POA) I never signed. What can I do?

I wrote a check and the person I gave it to increased the amount of the check before cashing it. The bank/credit union paid the higher amount rather than the amount I had written. What can I do?