What do I do if the ATM gave me the wrong amount of money?
If the ATM gave you the wrong amount of money, you should immediately call your bank or credit union.
If your bank or credit union does not own the ATM, you should also call the ATM owner. Make sure you keep your receipts and explain what happened.
Take the next step
Submit a complaint
We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.