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We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

Learn how the CFPB can help you

I wrote a check to a merchant or store, and they lost it. They say I have to pay again. Do I have to pay?

Answer:

Yes. You can stop payment on the lost check and then write a new one.

You may also ask the person who lost the check to reimburse you for any stop payment fee your bank or credit union charges.

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The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.