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About us

We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

Learn how the CFPB can help you

I wrote a check to a merchant or store, and they lost it. They say I have to pay again. Do I have to pay?

Answer:

Yes. You can stop payment on the lost check and then write a new one.

You may also ask the person who lost the check to reimburse you for any stop payment fee your bank or credit union charges.

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