I have let my card issuer know that I am disputing a charge. My statement shows that the credit available to me has been reduced by the amount of the charge that I am disputing. Can they do that?
Yes. A card issuer can reduce your available credit by the amount of a charge that you are disputing while the card issuer is still investigating.
Take the next step
Submit a complaint
We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.