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I have let my card issuer know that I am disputing a charge. My statement shows that the credit available to me has been reduced by the amount of the charge that I am disputing. Can they do that?

Yes. A card issuer can reduce your available credit by the amount of a charge that you are disputing while the card issuer is still investigating.

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Submit a complaint

We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.

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