I was an authorized user on my deceased relative’s credit card account. Am I liable to repay the debt?
My payday lender said my loan would cost 15 percent but my loan documents say the annual percentage rate (APR) is almost 400 percent. What is an APR on a payday loan and how should I use it?
I just received a new card from the card issuer with a new account number and a letter saying my account had been "compromised." What does that mean? What should I do?
My spouse and I had a joint account. We are no longer living together and the monthly bills have been sent to my spouse’s address. He/she has not paid them and now the card issuer is charging late fees. Am I responsible?
I let the card issuer know I was closing my account. They are still charging me interest. Can they do that?
I received a notice from my card issuer telling me that they were closing my account and that I cannot use my credit card any more. Can they do that?
I sent my payment to the card issuer but I: forgot to include the payment stub; sent the payment to the wrong address; sent cash rather than a check; sent a check in foreign currency. What happens?
I received my bill this month and the payment is due the same day as usual but the bill came much later than usual. Can I get more time to pay?
I just learned that my card issuer has closed my account without giving me any notice. Can they do that? What can I do?
The card issuer increased my interest rate on my existing balance. Can they do that? What can I do to get the rate back down?
Six months ago the interest rate on my account was increased. I have noticed that the interest rate has been reduced, but is still not going back to my original rate. Can they do that?
I did not receive a bill last month. The current bill shows a past due amount and charges interest for the charges from the prior month. What should I do?
I have let my card issuer know that I am disputing a charge. My statement shows that the credit available to me has been reduced by the amount of the charge that I am disputing. Can they do that?
I bought something with my credit card when I was abroad and when the bill came there was a 2 percent fee. What’s that?
My payment was due on a Sunday and I understood that meant I had until the next business day (Monday) to pay. I went online to my card issuer's website and made a payment on Monday, but I was charged a late fee. Can they do that?
I got a credit card promising no interest for a purchase if I pay in full within 12 months. How does this work?
My bill shows different APRs and shows how much of the balance is subject to each interest rate. I cannot figure out how this is calculated. How does that work?
