My payday lender said my loan would cost 15 percent but my loan documents say the annual percentage rate (APR) is almost 400 percent. What is an APR on a payday loan and how should I use it?
I was an authorized user on my deceased relative’s credit card account. Am I liable to repay the debt?
I just received a new card from the card issuer with a new account number and a letter saying my account had been "compromised." What does that mean? What should I do?
My spouse and I had a joint account. We are no longer living together and the monthly bills have been sent to my spouse’s address. He/she has not paid them and now the card issuer is charging late fees. Am I responsible?
I let the card issuer know I was closing my account. They are still charging me interest. Can they do that?
I received a notice from my card issuer telling me that they were closing my account and that I cannot use my credit card any more. Can they do that?
I sent my payment to the card issuer but I: forgot to include the payment stub; sent the payment to the wrong address; sent cash rather than a check; sent a check in foreign currency. What happens?
I received my bill this month and the payment is due the same day as usual but the bill came much later than usual. Can I get more time to pay?
I just learned that my card issuer has closed my account without giving me any notice. Can they do that? What can I do?