We are the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Learn more about how the CFPB can help you.
How can I get a refund on a product or service I purchased with my credit card?
First, reach out to the company who sold the product or service to you. Explain the issue. Maybe the product you received was defective or you didn’t receive what you ordered. Ask the company if it will reverse the charge.
The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.