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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Press release CFPB Supervisory Examinations Find Violations of Federal Law by Student Loan Servicers and University-Owned Lenders
Category: Blog Furnishers have an obligation to investigate consumer disputes
Category: Speech Director Chopra’s Prepared Remarks at the 2022 National Association of Attorneys General Presidential Summit
Category: Press release CFPB Warns that Digital Marketing Providers Must Comply with Federal Consumer Finance Protections
Category: Blog New risks emerge as line between payments and commerce blurs
Category: Press release CFPB and Justice Department Caution Auto Finance Companies about Servicemember Protections
Category: Blog CFPB recognizes national whistleblower day
Category: Speech Director Chopra’s Prepared Remarks at a Joint DOJ, CFPB Press Event on the Trident Enforcement Action
Category: Press release CFPB, DOJ Order Trident Mortgage Company to Pay More Than $22 Million for Deliberate Discrimination Against Minority Families
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Blog Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Category: Blog Using special purpose credit programs to serve unmet credit needs
Category: Press release CFPB Issues Advisory to Protect Privacy When Companies Compile Personal Data
Category: Blog Technologists wanted
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Prepared Remarks at the FDIC Meeting of the Advisory Committee on Economic Inclusion
Category: Press release CFPB Affirms Ability for States to Police Credit Reporting Markets
Category: Blog Identifying and addressing the financial needs of immigrants
Category: Blog Measuring the impact of financial institution overdraft programs on consumers
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Keynote Address at the Consumer Federation of America’s 2022 Consumer Assembly
Category: Press release CFPB Launches Initiative to Improve Customer Service at Big Banks
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra in Great Falls, Montana on Relationship Banking and Customer Service
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Blog CFPB publishes Beginner’s Guide to Accessing and Using Home Mortgage Disclosure Act Data
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Press release CFPB Issues Order to Terminate Upstart No-Action Letter
Category: Blog Credit disputes: getting a clear statement of results from your furnisher
Category: Blog Explainer: What is nonbank supervision?
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: New Observations from Data Reported by Sixteen Servicers for May-December 2021
Category: Blog CFPB launches new system to promote consistent enforcement of consumer financial protections
Category: Blog Support Spanish-speaking customers with Spanish-language disclosures
Category: Report Fair Lending Report of the Consumer Financial Protection Bureau 2021
Category: Blog Credit reporting companies and furnishers have obligations to assure accuracy in consumer reports
Category: Blog The CFPB’s 2021 Fair Lending Annual Report to Congress
Category: Blog Exams lead to remediation for private loan servicers’ unfair practices
Category: Press release CFPB Supervisory Report Finds Unlawful Auto Repossessions, Breakdowns in Credit Report Disputes
Category: Report Supervisory Highlights, Issue 26, Spring 2022
Category: Blog Overcharging for add-on products on auto loans
Category: Press release CFPB Invokes Dormant Authority to Examine Nonbank Companies Posing Risks to Consumers
Category: Speech Director Chopra’s Prepared Remarks on the Lawsuit Against MoneyGram
Category: Press release El CFPB y la fiscal general de Nueva York demandan a MoneyGram, infractor reincidente, por dejar varadas a familias.
Category: Press release CFPB and NY Attorney General Sue Repeat Offender MoneyGram For Leaving Families High and Dry
Category: Press release 消費者金融保護局和紐約州檢察長起訴 讓家庭處於無助境地的慣犯速匯金
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Report Data Spotlight: Challenges in Rural Banking Access
Category: Press release CFPB Releases Report on Financial Challenges Facing Rural Communities
Category: Blog Busting myths about bankruptcy and private student loans
Category: Speech Director Chopra's Opening Remarks to the Community Bank and Credit Union Advisory Councils
Category: Blog Helping borrowers hold mortgage servicers accountable
Category: Report 2021 Consumer Response annual report
Category: Press release CFPB Sanctions Edfinancial for Lying about Student Loan Cancellation
Category: Director's statement CFPB Director Chopra Statement on Edfinancial and Student Loan Cancellation for Public Service
Category: Blog Overdraft fees can price people out of banking
Category: Op-ed | Category: Speech “Reining in Repeat Offenders”: 2022 Distinguished Lecture on Regulation, University of Pennsylvania Law School
Category: Blog CFPB Extends Opportunity for Public to Provide Input on Junk Fees
Category: Director's statement | Category: Press release CFPB Director Chopra Statement on Appraisal Task Force Report
Category: Press release CFPB Issues Policy on Contractual ‘Gag’ Clauses and Fake Review Fraud
Category: Blog Cracking down on discrimination in the financial sector
Category: Op-ed | Category: Speech Prepared Remarks of Deputy Director Zixta Martinez at the National Association of Hispanic Real Estate Professionals Convention & Housing Policy Summit
Category: Blog New effort focused on financial issues facing rural communities
Category: Report GAO-IG Act Reporting
Category: Press release CFPB Moves to Thwart Illegal Auto Repossessions
Category: Press release Consumer Financial Protection Bureau Outlines Options To Prevent Algorithmic Bias In Home Valuations
Category: Blog Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Blog Appraisal discrimination is illegal under federal law
Category: Report Justice-Involved Individuals and the Consumer Financial Marketplace
Category: Press release Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Junk Fees RFI Press Call
Category: Press release Consumer Financial Protection Bureau to Examine Colleges’ In-House Lending Practices
Category: Report CFPB Report on Diversity and Inclusion within Financial Services
Category: Blog CFPB releases report on diversity and inclusion within financial services
Category: Blog It’s illegal to penalize borrowers for being religious
Category: Press release CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Blog Hold credit reporting companies accountable for incorrect reports and shoddy service
Category: Blog CFPB is standing up for civil rights protections
Category: Blog CFPB calls tech workers to action
Category: Blog Seven examples of unfair practices and other violations by mortgage servicers: CFPB supervision activities uncover red flags
Category: Report Supervisory Highlights, Issue 25, Fall 2021
Category: Press release CFPB Report Highlights Supervisory Findings of Wide-Ranging Violations of Law in 2021
Category: Director's statement Statement by CFPB Director Rohit Chopra on HUD Guidance on Special Purpose Credit Programs
Category: Blog Ethics Guidance to Protect the Public Trust and Detect Revolving Door Misconduct
Category: Press release CFPB Takes Action to Stop False Identification by Background Screeners
Category: Press release CFPB Names New Chiefs for Supervision and Enforcement Positions
Category: Testimony Opening Statement of Director Rohit Chopra before the House Committee on Financial Services
Category: Report 2021 Annual Report of the CFPB Education Loan Ombudsman
Category: Speech Remarks of Director Rohit Chopra at a Joint DOJ, CFPB, and OCC Press Conference on the Trustmark National Bank Enforcement Action
Category: Press release CFPB Orders Tech Giants to Turn Over Information on their Payment System Plans
Category: Press release CFPB Names Key Senior Positions
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release CFPB Report: Consumer Complaint Submission Patterns Vary by Demographic Characteristics of Census Tract
Category: Report Plain Writing Act compliance report 2021
Category: Press release Consumer Financial Protection Bureau Issues Report Finding a Continued Decline in College Credit Card Agreements in 2020
Category: Blog Did you get a notice that your student loans are transferring to a new servicer? Learn more about what this means for you
Category: Press release CFPB Proposes Rule to Shine New Light on Small Businesses’ Access to Credit
Category: Speech Remarks of Acting Director Dave Uejio at the Press Call on the Small Business Lending Proposed Rule
Category: Speech Prepared Remarks of Acting Director Dave Uejio at the NFHA’s Virtual Forum on Special Purpose Credit Programs
Category: Report Supplemental estimation methodology for institutional coverage and market-level cost estimates in the small business lending data collection notice of proposed rulemaking
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: Observations from Data Reported by Sixteen Servicers
Category: Press release CFPB Report: Mortgage Servicers’ Pandemic Response Varies Significantly