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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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RMK Financial Corp. d/b/a Majestic Home Loan or MHL

On February 27, 2023, the Consumer Financial Protection Bureau (Bureau) issued an order against RMK Financial Corp. (RMK), a California-based mortgage lender that also does business under the name Majestic Home Loans.
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TMX Finance LLC

On February 23, 2023, the Bureau issued an order against TitleMax parent company TMX Finance LLC, which extends consumer loans that are secured by the title to the borrower’s car.
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Credit Acceptance Corporation

On January 4, 2023, the Bureau and New York Attorney General Letitia James filed a joint lawsuit in the United States District Court for the Southern District of New York against Credit Acceptance Corporation, an indirect auto lender that funds and services car loans for subprime and deep-subprime consumers.
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Servicio UniTeller, Inc.

On December 22, 2022, the Bureau issued an order against Servicio UniTeller, Inc. (UniTeller), a nonbank remittance transfer provider headquartered in Rochelle Park, New Jersey.
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Carrington Mortgage Services, LLC

On November 17, 2022, the Bureau issued an order against Carrington Mortgage Services, LLC, a California-based mortgage servicer operating in all fifty states.
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ACTIVE Network, LLC

On October 18, 2022, the Bureau filed a lawsuit in the United States District Court for the Eastern District of Texas against ACTIVE Network, LLC, a payment processor owned by Global Payments, Inc., with its headquarters in Plano, Texas.
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Regions Bank

On September 28, 2022, the Bureau issued an order against Regions Bank, a bank headquartered in Birmingham, Alabama with consolidated assets over $163 billion.
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Discover Bank, The Student Loan Corporation, and Discover Products, Inc.

On December 22, 2020, the Bureau issued a consent order against Discover Bank, The Student Loan Corporation, and Discover Products, Inc. (collectively, Discover). Discover Bank, headquartered in Greenwood, Delaware, is an insured depository institution that provides and services private student loans.
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Nissan Motor Acceptance Corporation

On October 13, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Nissan Motor Acceptance Corporation (Nissan), an auto financing subsidiary of Nissan North America, Inc.
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Lobel Financial Corporation

On September 21, 2020, the Bureau issued a consent order against Lobel Financial Corporation, an auto-loan servicer based in Anaheim, California.
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Timemark, Inc., Timothy Lenihan, Sr., Mark Nagler, and Casey Gassaway

On July 7, 2020, the Consumer Financial Protection Bureau settled with Timemark, Inc., a company based in Deerfield Beach, Florida, that provides debt-relief services to consumers with federal student-loan debt, and with its owners and officers, Timothy Lenihan, Sr., Mark Nagler, and Casey Gassaway.
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Consumer Advocacy Center Inc., d/b/a Premier Student Loan Center; True Count Staffing Inc., d/b/a SL Account Management; Prime Consulting LLC, d/b/a Financial Preparation Services; Albert Kim; Kaine Wen; and Tuong Nguyen

On October 21, 2019, the Bureau along with the states of Minnesota, North Carolina, and California filed a complaint and sought a temporary restraining order and preliminary injunction against Consumer Advocacy Center Inc., d/b/a Premier Student Loan Center (Premier); True Count Staffing Inc., d/b/a SL Account Management (True Count); Prime Consulting LLC, d/b/a Financial Preparation Services (Prime); Albert Kim; Kaine Wen; and Tuong Nguyen.
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Student CU Connect CUSO, LLC

The Bureau today announced a settlement with Student CU Connect CUSO, LLC (CUSO), a company set up to hold and manage private loans for students at ITT...
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Santander Consumer USA, Inc.

The Bureau of Consumer Financial Protection announced a settlement with Santander Consumer USA Inc., a consumer financial services company based in Dallas...
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Triton Management Group, Inc.

The Bureau today announced a settlement with Triton Management Group, Inc., a small dollar lender that operates in Alabama, Mississippi, and South Carolina...
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Wells Fargo Bank, N.A.

On April 20, 2018, the Bureau issued an order against Wells Fargo Bank, N.A. in a coordinated action with the Office of the Comptroller of the Currency (OCC).
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Citibank, N.A.

The Consumer Financial Protection Bureau (CFPB) took action against Citibank, N.A. for student loan servicing failures that harmed borrowers.
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National Collegiate Student Loan Trusts

On September 18, 2017, the Bureau filed a complaint and proposed consent judgment against several National Collegiate Student Loan Trusts (collectively, the...
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Transworld Systems, Inc.

On September 18, 2017, the Bureau issued a consent order against Transworld Systems (TSI), the debt collector for several National Collegiate Student Loan...