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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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Conduent Education Services, LLC

The Consumer Financial Protection Bureau (Bureau) today announced a settlement with Conduent Education Services, LLC (CES).

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Cash Tyme

The Bureau found that Cash Tyme violated the Consumer Financial Protection Act of 2010 by debiting consumers’ bank accounts without authorization.

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Enova International, Inc.

The Bureau found that Enova violated the Consumer Financial Protection Act of 2010 by debiting consumers’ bank accounts without authorization.

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Mark Corbett

The Bureau found that Corbett violated the Consumer Financial Protection Act of 2010 by misrepresenting to consumers that the contracts he facilitates are valid and enforceable when, in fact, the contracts are void because veterans’ pension payments are unassignable under federal law.

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Sterling Jewelers, Inc.

The Consumer Financial Protection Bureau (Bureau) and the People of the State of New York today settled claims against Sterling Jewelers Inc.

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USAA Federal Savings Bank

The Consumer Financial Protection Bureau (Bureau) announced a settlement with USAA Federal Savings Bank, a federally chartered savings association headquartered in San Antonio, Texas.

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State Farm Bank, FSB

The Bureau of Consumer Financial Protection (Bureau) announced a settlement with State Farm Bank, FSB, a federal savings association headquartered in Bloomington, Ill.

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Village Capital and Investment, LLC

The Bureau of Consumer Financial Protection (Bureau) has filed a complaint in federal court in the District of Nevada alleging a claim of deception against Village Capital & Investment LLC, a non-bank mortgage company headquartered in Henderson, Nev.

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Santander Consumer USA, Inc.

The Bureau of Consumer Financial Protection (Bureau) announced a settlement with Santander Consumer USA Inc., a consumer financial services company based in Dallas, Texas.

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Cash Express, LLC

The Bureau of Consumer Financial Protection (Bureau) today announced a settlement with Cash Express, LLC, a small-dollar lender based in Cookeville, Tenn., that offers high-cost, short-term loans, such as payday and title loans, as well as check-cashing services. 

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Bluestem Brands, Inc.; Bluestem Enterprises, Inc.; and Bluestem Sales, Inc., also doing business as Fingerhut and Gettington.com

The Bureau of Consumer Financial Protection (Bureau) and Bluestem Brands, Inc.; Bluestem Enterprises, Inc.; and Bluestem Sales, Inc. (the Bluestem companies), have filed an administrative consent order resolving the Bureau’s allegations that after consumers made payments to the Bluestem companies on debts that the companies had already sold, the Bluestem companies substantially delayed sending those payments to the third-party debt buyers. 

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Future Income Payments, LLC

On September 13, 2018, the Bureau filed a lawsuit against Future Income Payments, LLC, Scott Kohn, and several related entities.

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Triton Management Group, Inc.

The Bureau of Consumer Financial Protection (Bureau) today announced a settlement with Triton Management Group, Inc., a small dollar lender that operates in Alabama, Mississippi, and South Carolina under several names including "Always Money" and "Quik Pawn Shop." 

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National Credit Adjusters, LLC and Bradley Hochstein

Today the Bureau of Consumer Financial Protection (Bureau) announced a settlement with National Credit Adjusters, LLC (NCA), a privately-held company headquartered in Hutchinson, Kansas, and its former CEO and part-owner, Bradley Hochstein.

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Citibank, N.A.

Today the Bureau of Consumer Financial Protection (Bureau) announced a settlement with Citibank, N.A.

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Wells Fargo Bank, N.A.

The Bureau of Consumer Financial Protection (Bureau) announced a settlement with Wells Fargo Bank, N.A. in a coordinated action with the Office of the Comptroller of the Currency (OCC).

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Citibank, N.A.

The Consumer Financial Protection Bureau (CFPB) took action against Citibank, N.A. for student loan servicing failures that harmed borrowers.

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Conduent Business Services, LLC

The Consumer Financial Protection Bureau (CFPB) took action against Xerox Business Services, LLC, now called Conduent Business Services, for software errors that led to incorrect consumer information about more than one million borrowers being sent to credit reporting agencies.

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Think Finance, LLC

On February 5, 2020, the Consumer Financial Protection Bureau (Bureau) filed a proposed stipulated final consent order against Think Finance, LLC and six of its subsidiaries to resolve the Bureau’s lawsuit, which the Bureau filed on November 15, 2017.

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Freedom Debt Relief, LLC and Andrew Housser

The Consumer Financial Protection Bureau (Bureau) today settled its lawsuit against Freedom Debt Relief, LLC, the nation’s largest debt-settlement services provider.

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Tempo Venture, Inc., d/b/a Culpeper Pawnbroker

The Consumer Financial Protection Bureau (CFPB) took action against Tempo Venture, Inc., doing business as Culpeper Pawnbroker, for deceiving consumers about the actual annual costs of its loans.

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Meridian Title Corporation

The Consumer Financial Protection Bureau (CFPB) took action against a real estate settlement services provider for steering consumers to an affiliated business.

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