Midyear Update on Student Loan Complaints
This report analyzes complaints submitted by consumers from October 1, 2015 through May 31, 2016 and highlights the issues that consumers face when seeking...
Reports
We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
Data point: Mortgage trends
This Bureau Data Point article describes 2020 mortgage market activity and trends using data reported under the Home Mortgage Disclosure Act (HMDA).
2015 College credit card agreements
The Credit Card Accountability, Responsibility and Disclosure Act ("CARD Act") requires us to submit to Congress, and to make available to the public, an...
2015 Financial literacy annual report
Empowering people to take more control over their economic lives is essential to our mission.
Annual report of the CFPB student loan ombudsman 2015
The Dodd-Frank Wall Street Reform and Consumer Protection Act established a student loan ombudsman within the CFPB.
Student loan servicing
This report reviews and discusses public comments submitted in response to a Request for Information Regarding Student Loan Servicing published in the...
Overseas & Underserved: Student loan servicing and the cost to our men and women in uniform
We’ve received over 1,300 complaints from military borrowers related to the servicing or collection of student loans.
2015 Mid-Year Update on Student Loan Complaints
We received more than 3,100 private student loan complaints and 1,100 debt collection complaints related to student loans between October 1, 2014, and March...
2014 College credit card agreements
The Credit Card Accountability, Responsibility and Disclosure Act ("CARD Act") requires us to submit to Congress, and to make available to the public, an...
Annual report of the CFPB student loan ombudsman 2014
The Dodd-Frank Wall Street Reform and Consumer Protection Act established a student loan ombudsman within the CFPB.
2014 Financial literacy annual report
Empowering people to take more control over their economic lives is essential to our mission.
2013 College credit card agreements
This report to Congress is based on the information and agreements submitted to the CFPB by credit card issuers.
Annual Report of the CFPB Student Loan Ombudsman 2013
The Dodd-Frank Wall Street Reform and Consumer Protection Act established a student loan ombudsman within the CFPB.
Student loan affordability
This report analyzes and discusses public comments submitted in response to a Request for Information Regarding an Initiative to Promote Student Loan...
2012 College credit card agreements
This report to Congress is based on the information and agreements submitted to the CFPB by credit card issuers.
Annual Report of the CFPB Student Loan Ombudsman
The Dodd-Frank Wall Street Reform and Consumer Protection Act established an ombudsman within the CFPB.