Newsroom

Consumer Financial Protection Bureau (CFPB) Director Richard Cordray issued the following statement responding to news that BMO Harris Bank plans to pay auto dealers a flat percentage of the loan amount to compensate dealers for originating indirect auto loans.

Thank you all for joining us today. We have convened this forum to discuss one of the most significant, yet stressful times in the lives of consumers –...

The Consumer Financial Protection Bureau (CFPB) published a report which finds that many consumers are frustrated by the short amount of time they have to review a large stack of complex closing documents when finalizing a mortgage.

Today, we released a report that describes complaints we received related to the private student loan industry’s practice of placing borrowers in default even when their loans are current and in good standing. Take a look at our consumer advisory and sample letters for borrowers and co-signers.

Today the Bureau Student Loan Ombudsman released a report highlighting complaints of "auto-defaults" in private student lending. Borrowers report that some...

The Bureau today proposed revisions to its international money transfer rule. The revisions are intended to preserve the rule's new consumer protections...

Millions of Consumers Harmed by Bank's Deceptive Marketing and Unfair Credit Card Billing Practices The Bureau has ordered Bank of America, N.A. and FIA...

Thank you for joining us on this call today. Central to our mission here at the Consumer Bureau is the duty to identify and root out unfair, deceptive, and...

Testimony of Meredith Fuchs General Counsel, CFPB Chairman Hensarling, Ranking Member Waters, and Members of the Committee...

Thank you so much for inviting me here tonight and for this award, which reflects favorably on the excellent work being done by my teammates at the Bureau...

Thank you for joining us today. All of us here share the same goal of educating and empowering consumers to help them make responsible financial decisions...

We appreciate the important role that Greenlining played in urging the creation of the CFPB. We also know how hard Greenlining pushed for authorizing the...

Thank you. It is a pleasure to be here and to have the opportunity to reflect more generally about the regulatory work we do day in and day out on behalf of...

Thank you for making time for me today at CBA Live and for the valuable input you all have given us over the past few years. I appreciate the strong and...

Annual Consumer Response Report Highlights CFPB Help in Getting Problems Addressed The Bureau announced today that consumer complaint volume nearly doubled...

Thank you all for joining us. And we thank Nashville for a warm welcome. Today we are releasing a research study on payday loans. We chose this part of the...

Today, the Bureau issued a report on payday lending finding that four out of five payday loans are rolled over or renewed within 14 days. The study also...

Six agencies today issued a proposed rule that would implement minimum requirements for state registration and supervision of appraisal management companies...

The Bureau today issued a report on the more than 30,000 consumer complaints it has received about the debt collection market. The report finds that many...

Thank you for inviting me today to speak with you. The Bureau and the U.S. Chamber of Commerce have many areas where we can and should be working together...

Thank you Treasurer Schmidt, and thank you all for having me here today. Working as a local and state treasurer in Ohio taught me the importance of consumer...

Good afternoon. It is a pleasure to be here and have the opportunity to speak at NCRC's Annual Conference. The Bureau has benefited from its strong working...

Today, the Bureau is announcing that three experts have been named to senior positions within the Bureau. These positions are: the Assistant Director for...

At the Consumer Bureau, we are committed to helping consumers make sound financial choices. We are doing all we can to protect people by ensuring that...

The Bureau announced today that servicemembers, veterans, and their families who complained to the Bureau about financial products or services have...