The CFPB Takes Action Against Mortgage Insurers to End Kickbacks to Lenders
The CFPB filed complaints and proposed consent orders against four national mortgage insurance companies in order to stop these practices, which have been...
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Press Call on Enforcement Action Against Mortgage Insurers to End Kickbacks to Lenders
Based on our investigation, we believe that the exertion of this pressure led these mortgage insurance companies to funnel many millions of dollars to...
Prepared Remarks of Director Richard Cordray at the Consumer Response Field Hearing
And for a brand-new agency like the Bureau, born out of the recent financial crisis, consumer complaints are an opportunity for us to help consumers in...
CFPB Releases Largest Collection of Federal Consumer Financial Complaint Data
The database allows the public to see what consumers complained about and why, as well as how and when the company in question responds.
Prepared Remarks of Director Richard Cordray at the National Community Reinvestment Coalition Annual Conference
Because of what you do every day – fighting to improve the lives of the nation’s most vulnerable and underserved consumers – you are my personal heroes and you set an important example for everyone at the Consumer Financial Protection Bureau.
CFPB Finalizes Credit CARD Act Rule
Today's final rule is in response to a federal court ruling last year that had granted a preliminary injunction to block a part of the Board's 2011 rule...
CFPB to Hold Auto Lenders Accountable for Illegal Discriminatory Markup
Potentially discriminatory markups in auto lending may result in tens of millions of dollars in consumer harm each year, and the bulletin provides guidance to indirect auto lenders within the CFPB’s jurisdiction on how to address fair lending risk.
Press Call on Proposed Rule on Student Loan Servicers
As a result of these rising costs, more consumers need loans in order to afford college. By the end of last year, outstanding student loan debt was more...
CFPB Proposes Rule to Oversee Nonbank Student Loan Servicers
Today's proposed rule would expand that supervision to certain nonbanks. The rule would define certain nonbank student loan servicers as "larger...
Prepared Remarks of Richard Cordray Before Independent Community Bankers of America
We have done good work together, and we have much more good work ahead of us. And so I want to start by thanking all of you for your help and your...
Remarks of CFPB Acting Deputy Director Steve Antonakes
The Consumer Bankers Association and the Bureau have enjoyed a cooperative working relationship since the Bureau's inception which I believe has benefited...
Director Richard Cordray Before the Senate Committee on Banking, Housing, and Urban Affairs
Chairman Johnson, Ranking Member Crapo, and members of the Committee: I am honored to be here once again as the nominee to serve as the Director of the CFPB.
Statement by CFPB Director Richard Cordray Regarding the Departure of Federal Trade Commission Chairman Jon Leibowitz
The Bureau is grateful for Chairman Leibowitz's dedication to protecting consumers. His stalwart leadership and commitment to teamwork have enabled a strong...
Prepared Remarks of Richard Cordray at a Meeting of the Credit Union National Association
For two years now, the Bureau has enjoyed a relationship with the credit unions based on mutual respect and a common understanding of who it is we serve:...
Prepared Remarks of Richard Cordray at a Meeting of the National Association of Attorneys General
Today, we can talk about the work we have been doing – including work we have done together – to achieve those goals and we can talk about what lies ahead...
Consumer Financial Protection Bureau Takes First Step to Develop Student Loan Affordability Plan
The CFPB has found that private student loan borrowers who wish to pay their loans, but face high payments, lack alternative repayment and refinance options.
Prepared Remarks by Richard Cordray at a Consumer Advisory Board meeting
Since we first became an independent agency, the Consumer Bureau has been focused on the financial issues that are common to the everyday lives of most...
CFPB Lays Out Implementation Plan for New Mortgage Rules
Both consumers and industry will win when the new rules are understood, applied, and carried out evenly and effectively. Mortgage borrowers, who have dealt...
Written Testimony of Director Richard Cordray Before the Senate Committee on Banking, Housing, and Urban Affairs
Congress created the Bureau in the wake of the greatest financial crisis since the Great Depression. Our mission is to make consumer financial markets work...
Consumer Financial Protection Bureau Warns Mortgage Servicers About Legal Protections for Consumers When Transferring Loans
When handing over the processing of loans, mortgage servicers should not lose paperwork, lose track of a homeowner's loss mitigation plans, or hinder a...
Consumer Financial Protection Bureau Teams Up with Newark to Help Local Consumers with Questions or Complaints
With today's pilot-program announcement, Newark residents who call 4311 with a question or complaint about consumer financial products or services will be...
Steven Antonakes Named Acting Deputy Director of the CFPB
As Antonakes assumes this temporary role, he will maintain responsibility for his current duties as the Associate Director for Supervision, Enforcement, and...
Consumer Financial Protection Bureau Launches Inquiry on Campus Financial Products
To better understand the market, the CFPB is publishing today a Notice and Request for Information on the topic of campus financial products. Campus...
Statement by Consumer Financial Protection Bureau Director Richard Cordray on Renomination
We understand that our mission is to stand on the side of consumers – our mothers and fathers, sisters and brothers, sons and daughters – and see that...
CFPB Adopts Rule to Improve Consumer Access to Appraisal Reports
The Dodd-Frank Wall Street Reform and Consumer Protection Act requires that lenders give consumers a copy of each appraisal or other estimate free of charge...