Honoring those who have worn the uniform, working for military families
November 11th, Veterans Day, is a day for our nation to thank all those who have worn the uniform of our country. They answered the call to serve, and we...
Blog
Save the date, Mountain View, CA!
We invite you to participate in the CFPB's Project Catalyst launch. The program will take place on Wednesday, Nov. 14, 2012, at 10 a.m. PST at the Computer...
Crowdsourcing in action: A view into the CFPB’s first advisory board and council meetings
In order to make sure our work is informed by different perspectives, we gather input in many different ways. One of the ways in which we have started to...
Checklist to rebuild your finances
Americans up and down the East Coast are still coping with the devastation of Hurricane Sandy. Power outages, food shortages, and long lines at the gas pump...
Protecting and rebuilding your finances after a disaster
After the shock of a disaster, it's time to rebuild. Starting over requires a lot of complex choices, uncertainty and expense. Being prepared and knowing...
Launching the college credit card agreement database
Recently we released the 2012 Annual Report to Congress on College Credit Card Agreements, as well as a database where you can read individual agreements...
Avoiding loan scams after a natural disaster
UPDATE: As Hurricane Sandy continues to make its way up the East Coast, we wanted to highlight this blog post from last year's hurricane season. Frauds and...
Live from Seattle, WA!
We were in Seattle, WA today for a field hearing on debt collection. Today's live event has ended. If you missed the event, CFPB Director Richard Cordray...
New York City students and recent graduates: Join us on October 26th.
Whether you're an undergraduate, recent grad or grad student, we want you to bring your skills and drive here. As a growing agency, we're looking to bring...
Now accepting credit reporting complaints
In the past year we have taken big steps toward making consumer financial markets work better for consumers and responsible companies, and consumer...
The next front? Student loan servicing and the cost to our men and women in uniform
Today, I joined the Secretary of Defense at the Pentagon to announce a report about the servicing obstacles that servicemembers face in paying off student...
Helping small businesses understand and comply with the new remittance rule
Updated on August 8, 2013: The remittance rule goes into effect October 28, 2013. Visit the remittance rule page for additional information regarding the...
Remittance Rule Session
Updated on August 8, 2013: The remittance rule goes into effect October 28, 2013. Visit the remittance rule page for additional information regarding the...
Save the date, Seattle, Washington!
Join us for a field hearing in Seattle, Washington on debt collection. The field hearing will take place on Wednesday, Oct. 24, 2012, at 10 a.m at the...
Updates to the consumer complaint database
We're excited to announce that we're no longer in beta with our consumer complaint database. We launched the beta version on June 19th publishing...
Order: American Express is responsible for compensating customers for illegal practices
As a result of today's order, American Express must repay an estimated $85 million to approximately 250,000 consumers. American Express will return the...
Consumers expect, and deserve, that companies follow the rules
Today, in close partnership with our fellow banking regulators, we are ordering three subsidiaries of the American Express Company to put some $85 million...
Live from St. Louis, MO!
We were in Missouri today to hold our first Consumer Advisory Board meeting. Today's live events have now ended. You can read CFPB Director Richard...
Working to help industry understand and comply with the new remittance rule: Countries list and webinar
Updated on August 8, 2013: The remittance rule goes into effect October 28, 2013. Visit the remittance rule page for additional information regarding the...
What do you think about our draft strategic plan for the next five years?
We have an expansive, vital mission: to make markets for consumer financial products and services work for Americans. But, how do we do that with limited...
How will the Discover order handle refunds?
As a result of today’s order, Discover will pay approximately $200 million in restitution to more than 3.5 million consumers.
Enforcing consumer protections by gathering information for investigations
The mission of the CFPB is to ensure compliance with federal consumer financial laws through effective enforcement of those laws. When the Office of...
Save the date, St. Louis, MO!
Join us for the inaugural meeting of our new Consumer Advisory Board in St. Louis, Missouri. The meeting will take place on Thursday, September 27, 2012, at...
More time for comments on proposed changes to the definition of the finance charge
One part of our proposed rule to improve the disclosures consumers receive when applying for and closing on a mortgage was a change to the current...
Student Banking 101
Choosing your first bank account is an important decision. Unlike that first school ID photo, your first banking relationship could last long after you...