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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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Date filed:

Santander Consumer USA, Inc.

The Bureau of Consumer Financial Protection announced a settlement with Santander Consumer USA Inc., a consumer financial services company based in Dallas...
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First National Bank of Omaha

The Bureau has ordered First National Bank of Omaha to provide $27.75 million in relief to roughly 257,000 consumers harmed by illegal practices with credit...
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Fifth Third Bank

The CFPB took action against Fifth Third for deceptive marketing of credit card add-on products. The action requires the bank to provide an estimated $3...
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Springstone Financial, LLC

CFPB has ordered Springstone Financial, LLC to provide $700,000 in relief to victims of deceptive credit enrollment tactics.
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Residential Credit Solutions, Inc.

CFPB took action against Residential Credit Solutions, Inc. for blocking consumers’ attempts to save their homes from foreclosure.
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Paymap, Inc.

CFPB took action today against Paymap Inc. and LoanCare, LLC for deceiving consumers with advertisements for a mortgage payment program that promised tens...
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LoanCare LLC.

CFPB took action today against Paymap Inc. and LoanCare, LLC for deceiving consumers with advertisements for a mortgage payment program that promised tens...
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Intersections, Inc.

CFPB took action against two credit card add-on product vendors – Affinion Group Holdings, Inc., Affinion's affiliated companies, and Intersections Inc. –...
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Guarantee Mortgage Corporation

CFPB ordered a California mortgage bank, Guarantee Mortgage Corporation, to pay a civil penalty of $228,000 for paying its branch managers based, in...
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Regions Bank

On April 28, 2015, the Bureau issued a consent order against Regions Bank, which is headquartered in Birmingham, Alabama, operates approximately 1,700 retail branches and 2,000 ATMs across 16 states.
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Flagship Financial Group, LLC

CFPB took action against three reverse mortgage lenders, All Financial Services, Flagship Financial Group and American Preferred Lending, for misleading...
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American Preferred Lending, Inc.

CFPB took action against three reverse mortgage lenders, All Financial Services, Flagship Financial Group and American Preferred Lending, for misleading...
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NewDay Financial, LLC

The Bureau took action against NewDay Financial, LLC for deceptive mortgage advertising and kickbacks.
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Continental Finance Company, LLC

CFPB ordered Continental Finance Company LLC, a subprime credit card company based in Delaware, to refund an estimated $2.7 million to approximately 98,000...
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JPMorgan Chase Bank, N.A.

CFPB and the Maryland Attorney General took action against Wells Fargo and JPMorgan Chase for an illegal marketing-services-kickback scheme they...
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Wells Fargo Bank, N.A.

CFPB and the Maryland Attorney General took action against Wells Fargo and JPMorgan Chase for an illegal marketing-services-kickback scheme they...