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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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Date filed:

Go Direct Lenders, Inc.

On August 21, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Go Direct Lenders, Inc. (Go Direct), a California corporation that is licensed as a mortgage broker or lender in about 11 states.
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TD Bank, N.A.

On August 20, 2020, the Bureau issued a consent order against TD Bank, N.A. regarding its marketing and sale of its optional overdraft service: Debit Card Advance (DCA).
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Prime Choice Funding, Inc.

On July 24, 2020, the Consumer Financial Protection Bureau issued a consent order against Prime Choice Funding, Inc. (Prime Choice), a California corporation that is licensed as a mortgage broker or lender in about 35 states and the District of Columbia. The Bureau found that Prime Choice violated the CFPA’s prohibition against deceptive acts and practices, the MAP Rule, and Regulation Z.
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Sovereign Lending Group, Inc.

On July 24, 2020, the Consumer Financial Protection Bureau issued a consent order against Sovereign Lending Group, Inc. (Sovereign), a California corporation that is licensed as a mortgage broker or lender in about 44 states and the District of Columbia. The Bureau found that Sovereign violated the CFPA’s prohibition against deceptive acts and practices, the MAP Rule, and Regulation Z.
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Townstone Financial, Inc. and Barry Sturner

On July 15, 2020, the Consumer Financial Protection Bureau filed a lawsuit in federal district court in the Northern District of Illinois against Townstone Financial, Inc., a nonbank retail-mortgage creditor based in Chicago. The Bureau alleges that Townstone violated the Equal Credit Opportunity Act; its implementing regulation, Regulation B; and the Consumer Financial Protection Act.
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GST Factoring, Inc., Champion Marketing Solutions, LLC, Rick Graff, Gregory Trimarche, Scott Freda, Amanda Johanson, David Mize, Jacob Slaughter, and Daniel Ruggiero

On July 13, 2020, the Bureau filed a complaint in the federal district court for the Central District of California against GST Factoring, Inc., which runs a student-loan debt-relief business in Texas, and two of its owners, Rick Graff and Gregory Trimarche, as well as Champion Marketing Solutions, LLC, a customer service and marketing company, and its owner, Scott Freda. The Bureau also filed suit against four attorneys, California attorneys Amanda Johanson and Jacob Slaughter, Arizona attorney David Mize, and Florida attorney Daniel Ruggiero.
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Timemark, Inc., Timothy Lenihan, Sr., Mark Nagler, and Casey Gassaway

On July 7, 2020, the Consumer Financial Protection Bureau settled with Timemark, Inc., a company based in Deerfield Beach, Florida, that provides debt-relief services to consumers with federal student-loan debt, and with its owners and officers, Timothy Lenihan, Sr., Mark Nagler, and Casey Gassaway.
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My Loan Doctor LLC and Edgar Radjabli

On July 6, 2020, the Consumer Financial Protection Bureau (Bureau) filed a lawsuit against My Loan Doctor LLC, a Delaware company operating in West Palm Beach, Florida and New York City and doing business as Loan Doctor (Loan Doctor), and its founder, Edgar Radjabli.
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Specialized Loan Servicing, LLC

On May 11 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Specialized Loan Servicing, LLC (SLS), a mortgage-loan servicer in Colorado.
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Cottonwood Financial, Ltd., d/b/a Cash Store

On April 1, 2020, the Consumer Financial Protection Bureau issued a consent order against Cottonwood Financial, Ltd., which does business under the name Cash Store.
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Fifth Third Bank, National Association

On March 9, 2020, the Bureau filed a lawsuit in federal district court in the Northern District of Illinois against Fifth Third Bank, National Association.
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Citizens Bank, N.A.

On January 30, 2020, the Bureau filed a lawsuit against Citizens Bank, N.A. (Citizens), alleging violations of the Truth and Lending Act (TILA) and its implementing Regulation Z, including TILA provisions passed under the Fair Credit Billing Act (FCBA) and Credit Card Accountability Responsibility and Disclosure Act (CARD Act), as well as violations of the Consumer Financial Protection Act of 2010 (CFPA) due to its violations of TILA and Regulation Z.
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USA Service Finance, LLC

On November 25, 2019, the Bureau issued a consent order against Edmiston Marketing, LLC, also known as Easy Military Travel; and Brandon Edmiston, the owner...
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Sterling Infosystems, Inc.

On November 22, 2019, the CFPB filed a proposed stipulated judgment with Sterling Infosystems, Inc., a consumer reporting agency headquartered in New York.
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Consumer Advocacy Center Inc., d/b/a Premier Student Loan Center; True Count Staffing Inc., d/b/a SL Account Management; Prime Consulting LLC, d/b/a Financial Preparation Services; Albert Kim; Kaine Wen; and Tuong Nguyen

On October 21, 2019, the Bureau along with the states of Minnesota, North Carolina, and California filed a complaint and sought a temporary restraining order and preliminary injunction against Consumer Advocacy Center Inc., d/b/a Premier Student Loan Center (Premier); True Count Staffing Inc., d/b/a SL Account Management (True Count); Prime Consulting LLC, d/b/a Financial Preparation Services (Prime); Albert Kim; Kaine Wen; and Tuong Nguyen.
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Certified Forensic Loan Auditors, LLC, Andrew Lehman, and Michael Carrigan

On September 6, 2019, the Consumer Financial Protection Bureau filed a complaint in federal court in the Central District of California against Certified Forensic Loan Auditors, LLC, Andrew Lehman, and Michael Carrigan, along with a proposed stipulated final judgment against Michael Carrigan.
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Asset Recovery Associates, Inc.

On August 28, 2019, the CFPB settled with Asset Recovery Associates, Inc., a debt-collection company headquartered in Illinois.