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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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Portfolio Recovery Associates, LLC

On March 23, 2023, the Bureau filed a complaint and proposed stipulated final judgment and order to resolve the Bureau's claims against Portfolio Recovery...
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Citibank, N.A.

Today the Bureau of Consumer Financial Protection (Bureau) announced a settlement with Citibank, N.A.
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Wells Fargo Bank, N.A.

Today the Bureau fined Wells Fargo Bank, N.A. $100 million for the widespread illegal practice of secretly opening unauthorized deposit and credit card...
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First National Bank of Omaha

The Bureau has ordered First National Bank of Omaha to provide $27.75 million in relief to roughly 257,000 consumers harmed by illegal practices with credit...
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Dwolla, Inc.

The Bureau took action against online payment platform Dwolla for deceiving consumers about its data security practices and the safety of its online payment...
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Fifth Third Bank

The CFPB took action against Fifth Third for deceptive marketing of credit card add-on products. The action requires the bank to provide an estimated $3...
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Portfolio Recovery Associates, LLC

On September 9, 2015, the Bureau issued an order against Portfolio Recovery Associates (PRA), one of the two largest debt buyers in the country.
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Springstone Financial, LLC

CFPB has ordered Springstone Financial, LLC to provide $700,000 in relief to victims of deceptive credit enrollment tactics.
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Residential Credit Solutions, Inc.

CFPB took action against Residential Credit Solutions, Inc. for blocking consumers’ attempts to save their homes from foreclosure.
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Paymap, Inc.

CFPB took action today against Paymap Inc. and LoanCare, LLC for deceiving consumers with advertisements for a mortgage payment program that promised tens...
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LoanCare LLC.

CFPB took action today against Paymap Inc. and LoanCare, LLC for deceiving consumers with advertisements for a mortgage payment program that promised tens...
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Intersections, Inc.

CFPB took action against two credit card add-on product vendors – Affinion Group Holdings, Inc., Affinion's affiliated companies, and Intersections Inc. –...
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Guarantee Mortgage Corporation

CFPB ordered a California mortgage bank, Guarantee Mortgage Corporation, to pay a civil penalty of $228,000 for paying its branch managers based, in...
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Regions Bank

On April 28, 2015, the Bureau issued a consent order against Regions Bank, which is headquartered in Birmingham, Alabama, operates approximately 1,700 retail branches and 2,000 ATMs across 16 states.