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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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Date filed:

Synchrony Bank, f/k/a GE Capital Retail Bank

The Bureau ordered GE Capital Retail Bank, now known as Synchrony Bank, to provide an estimated $225 million in relief to consumers harmed by illegal and...
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Stonebridge Title Services, Inc.

The Bureau ordered a New Jersey company, Stonebridge Title Services Inc., to pay $30,000 for paying illegal kickbacks for referrals.
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1st Alliance Lending, LLC (First Alliance)

The Bureau ordered a Connecticut mortgage lender, 1st Alliance Lending, LLC (First Alliance), to pay an $83,000 civil money penalty for violating federal...
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American Express Centurion Bank

The CFPB ordered American Express to refund an estimated $59.5 million to more than 335,000 consumers for illegal credit card practices.
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American Express Bank, FSB

The CFPB ordered American Express to refund an estimated $59.5 million to more than 335,000 consumers for illegal credit card practices.
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Ally Financial Inc. and Ally Bank

The CFPB ordered Ally Financial Inc. and Ally Bank to pay $80 million in damages to African-American, Hispanic, and Asian and Pacific Islander consumers...
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GE Capital Retail Bank and CareCredit LLC

The Bureau ordered GE Capital Retail Bank and its subsidiary, CareCredit, to refund up to $34.1 million to potentially more than 1 million consumers who...
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Cash America International, Inc.

CFPB today took action against a payday lender by ordering Cash America International, Inc. to refund consumers for robo-signing court documents in debt...
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Mortgage Master, Inc.

The Bureau ordered Mortgage Master to pay a civil penalty of $425,000, correct and resubmit its 2011 HMDA data, and develop and implement an effective HMDA...
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Washington Federal

The CFPB ordered Mortgage Master, Inc. and Washington Federal to pay civil penalties for violating the Home Mortgage Disclosure Act (HMDA).
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Dealers’ Financial Services, LLC

The CFPB ordered U.S. Bank and one of its nonbank partner companies, Dealers' Financial Services, to end deceptive marketing and lending practices targeting...
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U.S. Bank National Association

The CFPB ordered U.S. Bank and one of its nonbank partner companies, Dealers' Financial Services, to end deceptive marketing and lending practices targeting...
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3D Resorts-Bluegrass, LLC (Green Farm)

In the bankruptcy action, the CFPB filed a proof of claim related to potential violations including alleged misrepresentations by a developer/lot seller and...
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American Express Centurion Bank

This action is the result of a multi-part federal investigation which found that at every stage of the consumer experience, from marketing to enrollment to...
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American Express Bank, FSB

This action is the result of a multi-part federal investigation which found that at every stage of the consumer experience, from marketing to enrollment to...
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Discover Bank

This action results from an investigation started by the FDIC which the CFPB joined in 2011.
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Capital One Bank

This action results from a CFPB examination that identified deceptive marketing tactics used by Capital One's vendors to pressure or mislead consumers into...


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