I sent money to someone and she couldn't get the money because her information didn't match what I provided. What can I do?
If you believe you gave wrong information, contact the provider and ask if you can correct it.
When you send money to someone else, the company you use may require the recipient’s information, such as name and address, or account number, to match certain information that you provide in order to get the money you’ve sent.
Tip: Verify account numbers before you send a transfer. You could lose your money if you mistakenly provide wrong account or routing numbers. If the money does not go to the account you intended, you may not be able to get it back.