I received a receipt that suggests that I will be charged fees and taxes other than those on the receipt. What does this mean?
I sent money to someone and she couldn't get the money because her information didn't match what I provided. What can I do?
I just sent some money to another country and received two pieces of paper that included a lot of information I've never seen before. What are these and what do they mean?
I heard that companies that send money abroad are now required to tell me the exchange rate and the fees when I send money abroad. The company that I used did not tell me this information. What can I do?
What happens after I complain to a remittance transfer provider about a problem with an international money transfer?
I am having problems with domestic or international wire transfers, remittances, or international money transfers. What can I do?
I understand that companies must correct certain errors in international money transfers. What types of errors are covered?
I’ve heard that a lot of con artists use money wire transfers to steal people’s money. Is this true? How can I protect myself?
I sent money abroad and my receipt includes three phone numbers to call in case of a problem. Which one should I call?
I just sent money to a foreign country. The receipt showed "other fees" that would be deducted from the amount transferred. Should I pay more to cover those fees?
I sent money to another country and it was not available by the date given on the receipt. What can I do?
I sent money to someone in a foreign country, but the amount received was less than what I sent. What can I do?
I sent money to another country and I received a receipt that said I should call the CFPB or visit its website if I had a question or complaint. I have a question or complaint. Can you help me?
I asked a company to transfer money to another country, but it didn't give me information about the fees and exchange rates. Why?