Money transfers common issues

What are virtual currencies and what should I know if I’m interested in using one?

I received a receipt that suggests that I will be charged fees and taxes other than those on the receipt. What does this mean?

When I send money out of the country, can I get fee and exchange rate information in my language?

I sent money to someone and she couldn't get the money because her information didn't match what I provided. What can I do?

Can I cancel a money transfer?

I just sent some money to another country and received two pieces of paper that included a lot of information I've never seen before. What are these and what do they mean?

How do I notify the remittance transfer provider about a mistake with my money transfer?

I heard that companies that send money abroad are now required to tell me the exchange rate and the fees when I send money abroad. The company that I used did not tell me this information. What can I do?

What happens after I complain to a remittance transfer provider about a problem with an international money transfer?

How long do I have to submit a complaint about an international money transfer?

I am having problems with domestic or international wire transfers, remittances, or international money transfers. What can I do?

I sent money to another country and it didn't arrive. What should I do?

I understand that companies must correct certain errors in international money transfers. What types of errors are covered?

Are there any laws that protect me if I send money to someone in another country?

I sent money to the wrong account number. What can I do?

I’ve heard that a lot of con artists use money wire transfers to steal people’s money. Is this true? How can I protect myself?

I sent money abroad and my receipt includes three phone numbers to call in case of a problem. Which one should I call?

I just sent money to a foreign country. The receipt showed "other fees" that would be deducted from the amount transferred. Should I pay more to cover those fees?

I sent money to another country and it was not available by the date given on the receipt. What can I do?

I sent money to someone in a foreign country, but the amount received was less than what I sent. What can I do?

I sent money to a foreign country and there were unexpected fees taken out. What should I do?

I sent money to another country and I received a receipt that said I should call the CFPB or visit its website if I had a question or complaint. I have a question or complaint. Can you help me?

I asked a company to transfer money to another country, but it didn't give me information about the fees and exchange rates. Why?