Docket of the Office of Administrative Adjudication
The OAA docket includes all public documents filed in administrative proceedings before the Office of Administrative Adjudication. The docket does not include documents containing confidential information covered under a protective order or other order authorizing confidential treatment.
Types of proceedings in the OAA docket:
Administrative adjudication
The Bureau initiates an administrative adjudication proceeding by filing a notice of charges. Administrative adjudications are conducted by an administrative law judge, who holds formal hearings and issues a recommended decision.
Stipulation and consent order
Stipulations and consent orders consist of proceedings where the parties agree to settlement and file a stipulation and a consent order before the filing of a notice of charges.
Not all enforcement actions initiated by the Bureau are filed with the Office of Administrative Adjudication. The Enforcement docket includes proceedings not filed with the Office of Administrative Adjudication, such as federal district court cases.
On August 29, 2024, the Bureau issued an order against New Day Financial, LLC (NewDay), a nonbank direct mortgage lender headquartered in West Palm Beach, Florida, specializing in offering refinance mortgage loans guaranteed by the United States Department of Veterans Affairs.
On July 9, 2024, the Bureau issued an order against Fifth Third Bank, N.A., a national bank that, among other things, offers and services motor vehicle loans to consumers directly and through a variety of vehicle dealers.
On June 18, 2024, the Bureau issued an order against Sutherland Global Services, Inc., Sutherland Mortgage Services, Inc., and Sutherland Government Solutions, Inc. Sutherland ran a loan-servicing operation that serviced home equity conversion mortgages, or reverse mortgage loans, on behalf of the Department of Housing and Urban Development (HUD)
On June 18, 2024, the Bureau issued an order against NOVAD Management Consulting, LLC. NOVAD ran a loan-servicing operation that serviced home equity conversion mortgages, or reverse mortgage loans, on behalf of the Department of Housing and Urban Development (HUD).
On May 20, 2024, the Bureau issued an order against Western Benefits Group, LLC, a telemarketer and seller of student-loan debt-relief services, headquartered in Pleasanton, California.
On May 7, 2024, the Bureau issued an order against Chime Financial, Inc. (Chime), a financial-technology company that designed and services consumer banking accounts for two separate FDIC-insured “partner banks.”
On April 17, 2024, the Bureau issued an order against BloomTech, Inc., a for-profit vocational school that is also known as the Bloom Institute of Technology and was formerly known as the Lambda School, and Austen Allred, the company’s founder and CEO.
On December 19, 2023, the Bureau issued an order against U.S. Bank in connection with its administration of prepaid debit cards that held unemployment insurance benefits.
On December 15, 2023, the Bureau issued an order against Commonwealth Financial Systems, Inc. (Commonwealth), a Pennsylvania-based third-party debt collection company that collects past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs).
On November 28, 2023, the Bureau issued an order against Bank of America, N.A., which is a national bank headquartered in Charlotte, North Carolina with branches and ATMs located in 38 states and the District of Columbia.
On November 15, 2023, the Bureau issued an order against Enova International, Inc., a publicly-traded online small-dollar lender, headquartered in Chicago, Illinois, that markets, provides, and services loans under the brand names CashNetUSA (CNU) and NetCredit.
On November 20, 2023, the Bureau issued an order against Toyota Motor Credit Corporation (“Toyota Credit”), which is the United States-based auto-financing arm of Toyota Motor Corporation and one of the largest indirect auto lenders in the country.
On October 17, 2023, the Bureau issued an order against Chime, Inc. doing business as Sendwave, a nonbank remittance transfer provider headquartered in Boston, Massachusetts.
On October 12, 2023, the Bureau issued an order against TransUnion, parent company of one of the three nationwide consumer reporting agencies, and two of its subsidiaries, Trans Union LLC, and TransUnion Interactive, Inc., which are headquartered in Chicago, Illinois.
On September 11, 2023, the Bureau issued an order against Tempoe, LLC, a nonbank consumer finance company, with offices in Cincinnati, Ohio and Manchester, New Hampshire.
On August 17, 2023, the Bureau issued an order against Realty Connect USA Long Island, Inc. (Realty Connect), a real estate brokerage firm based in Suffolk County, New York.
On July 11, 2023, the Bureau issued an order against Bank of America, N.A., which is a depository institution based in Charlotte, North Carolina to address the Bureau’s findings regarding the bank’s opening unauthorized consumer financial accounts and its misleading statements regarding certain credit cards rewards.
On July 11, 2023, the Bureau issued an order against Bank of America, N.A., which is a national bank headquartered in Charlotte, North Carolina with branches and ATMs located in 38 states and the District of Columbia.
On June 27, 2023, the Bureau issued an order against ACI Worldwide Corp. and ACI Payments Inc. (collectively, ACI), a nationwide payment processor headquartered in Elkhorn, Nebraska.
On August 17, 2023, the Bureau issued an order against Freedom Mortgage Corporation (Freedom), a residential mortgage loan originator and servicer headquartered in Boca Raton, Florida.
