GreenSky, LLC
On July 12, 2021, the Bureau issued a consent order against GreenSky LLC (GreenSky), a financial technology company that services and facilitates the origination of consumer loans.
Docket of the Office of Administrative Adjudication
The OAA docket includes all public documents filed in administrative proceedings before the Office of Administrative Adjudication. The docket does not include documents containing confidential information covered under a protective order or other order authorizing confidential treatment.
Types of proceedings in the OAA docket:
Administrative adjudication
The Bureau initiates an administrative adjudication proceeding by filing a notice of charges. Administrative adjudications are conducted by an administrative law judge, who holds formal hearings and issues a recommended decision.
Stipulation and consent order
Stipulations and consent orders consist of proceedings where the parties agree to settlement and file a stipulation and a consent order before the filing of a notice of charges.
Not all enforcement actions initiated by the Bureau are filed with the Office of Administrative Adjudication. The Enforcement docket includes proceedings not filed with the Office of Administrative Adjudication, such as federal district court cases.
3rd Generation, Inc. d/b/a California Auto Finance
On May 21, 2021, the Bureau issued a consent order against 3rd Generation, Inc., a California corporation doing business as California Auto Finance (California Auto).
Nationwide Equities Corporation
On April 27, 2021, the Bureau issued a consent order against Nationwide Equities Corporation (NWEC), a reverse mortgage broker and lender.
Yorba Capital Management, LLC and Daniel Portilla, Jr.
On April 6, 2021, the Bureau issued a consent order against Yorba Capital Management, LLC, a third-party debt collection company, headquartered in Anaheim California, and its former sole owner and managing member, Daniel Portilla, Jr.
Omni Financial of Nevada, Inc.
On December 30, 2020, the Consumer Financial Protection Bureau issued a consent order against Omni Financial of Nevada, Inc.
Santander Consumer USA Inc.
On December 22, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Santander Consumer USA Inc. (Santander). Santander, a subsidiary of Banco Santander S.A., is a leading originator and servicer of nonprime auto loans and leases.
Discover Bank, The Student Loan Corporation, and Discover Products, Inc.
On December 22, 2020, the Bureau issued a consent order against Discover Bank, The Student Loan Corporation, and Discover Products, Inc. (collectively, Discover). Discover Bank, headquartered in Greenwood, Delaware, is an insured depository institution that provides and services private student loans.
Envios de Valores La Nacional Corp.
On December 21, 2020, the Bureau issued a Consent Order against Envios de Valores La Nacional (La Nacional). La Nacional provides remittance transfers to several countries overseas through a network of branches and over 1,400 agents.
Seterus, Inc. and Kyanite Services, Inc.
On December 18, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Seterus, Inc. (Seterus), a former mortgage servicer based in North Carolina, and Kyanite Services, Inc. (Kyanite).
RAB Performance Recoveries, LLC
On December 8, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against RAB Performance Recoveries, LLC (RAB) threatening to sue and suing to collect debts where it did not have a legally required license to do so.
U.S. Equity Advantage, Inc. and Robert M. Steenbergh
On November 20, 2020, the Bureau issued a consent order against U.S. Equity Advantage, Inc. (USEA) and its owner, Robert M. Steenbergh. Robert M. Steenbergh is the founder, sole-owner, and chief executive officer of USEA, a nonbank located in Orlando, Florida.
Afni, Inc.
On November 12, 2020, the Bureau issued a consent order against Afni, Inc., a non-bank third-party debt collector located based in Illinois that specializes in collecting telecommunications debt.
SMART Payment Plan, LLC
On November 2, 2020, the CFPB issued a consent order against SMART Payment Plan, LLC, finding that the company’s disclosures of its loan payment program contained misleading statements.
Low VA Rates, LLC
On October 26, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Low VA Rates, LLC (Low VA Rates), a Utah-based mortgage lender and broker incorporated in Colorado and licensed in 48 states and the District of Columbia.
Nissan Motor Acceptance Corporation
On October 13, 2020, the Consumer Financial Protection Bureau issued a consent order against Nissan Motor Acceptance Corporation, an auto financing subsidiary of Nissan North America, Inc.
Washington Federal, N.A.
On October 20, 2020, the Consumer Financial Protection Bureau (Bureau) settled with Washington Federal Bank, N.A., a federally insured, for-profit national bank headquartered in Seattle, Washington.
Lobel Financial Corporation
On September 21, 2020, the Bureau issued a consent order against Lobel Financial Corporation, an auto-loan servicer based in Anaheim, California.
ClearPath Lending, Inc.
On September 14, 2020, the Consumer Financial Protection Bureau issued a consent order against ClearPath Lending, Inc. (ClearPath), a California corporation that is licensed as a mortgage broker or lender in about 22 states.
Accelerate Mortgage, LLC
On September 2, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Accelerate Mortgage, LLC (Accelerate), a Delaware limited liability corporation that is licensed as a mortgage broker and lender in about 31 states.
Hypotec, Inc.
On September 1, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Hypotec, Inc., a Miami-based corporation that is licensed as a mortgage broker or lender in eight states. Hypotec offers and provides mortgage loans guaranteed by the United States Department of Veterans Affairs (VA).
Service 1st Mortgage, Inc.
On September 1, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Service 1st Mortgage, Inc. (Service 1st), a Maryland-based corporation that is licensed as a mortgage broker or lender in about 12 states.
Trans-Fast Remittance LLC
On August 31, 2020, the Bureau issued a Consent Order against Trans-Fast Remittance LLC (Trans-Fast). Trans-Fast, which until recently was a remittance transfer provider, is based in New York, New York and licensed in over 30 states.
Sigue Corporation, SGS Corporation, and GroupEx Corporation
On August 31, 2020, the Bureau issued a consent order against Sigue Corporation and its subsidiaries, SGS Corporation and GroupEx Corporation, which are all headquartered in Sylmar, California and provide consumers with international money-transfer services, including remittance-transfer services. Sigue and its subsidiaries have a distribution network with over 200,000 send-and-receive locations, offices in 18 countries, and operations in all 50 states.
PHLoans.com, Inc.
On August 26, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against PHLoans.com, Inc. (PHLoans), a California corporation that is licensed as a mortgage broker or lender in about 11 states.
Go Direct Lenders, Inc.
On August 21, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Go Direct Lenders, Inc. (Go Direct), a California corporation that is licensed as a mortgage broker or lender in about 11 states.
Please Note
The Office of Administrative Adjudication is not authorized to receive or act upon consumer complaints about consumer financial products or services. Consumer complaints can be submitted online or by calling the CFPB toll-free at 855-411-CFPB (2372); TTY/TDD Phone 855-729-CFPB (2372).