Docket of the Office of Administrative Adjudication
The OAA docket includes all public documents filed in administrative proceedings before the Office of Administrative Adjudication. The docket does not include documents containing confidential information covered under a protective order or other order authorizing confidential treatment.
Types of proceedings in the OAA docket:
Administrative adjudication
The Bureau initiates an administrative adjudication proceeding by filing a notice of charges. Administrative adjudications are conducted by an administrative law judge, who holds formal hearings and issues a recommended decision.
Stipulation and consent order
Stipulations and consent orders consist of proceedings where the parties agree to settlement and file a stipulation and a consent order before the filing of a notice of charges.
Not all enforcement actions initiated by the Bureau are filed with the Office of Administrative Adjudication. The Enforcement docket includes proceedings not filed with the Office of Administrative Adjudication, such as federal district court cases.
On December 15, 2023, the Bureau issued an order against Commonwealth Financial Systems, Inc. (Commonwealth), a Pennsylvania-based third-party debt collection company that collects past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs).
On October 12, 2023, the Bureau issued an order against TransUnion, parent company of one of the three nationwide consumer reporting agencies, and two of its subsidiaries, Trans Union LLC, and TransUnion Interactive, Inc., which are headquartered in Chicago, Illinois.
The Bureau of Consumer Financial Protection (Bureau) announced a settlement with State Farm Bank, FSB, a federal savings association headquartered in Bloomington, Ill.
The Consumer Financial Protection Bureau (CFPB) took action against Xerox Business Services, LLC, now called Conduent Business Services, for software errors that led to incorrect consumer information about more than one million borrowers being sent to credit reporting agencies.
The Consumer Financial Protection Bureau (CFPB) took action against JPMorgan Chase Bank, N.A. for failures related to information it provides for checking account screening reports.